Quality Engineer II at Heraeus Medevio developing engineering solutions for manufacturing complaints and quality issues. Leading teams to improve product and process quality in Cartago, Costa Rica.
About the role
- Technical Quality Lead ensuring quality and reliability for robotic and electronic products at Nextpower. Collaborating with engineering and suppliers to drive product improvement initiatives and product validation processes.
Responsibilities
- Serve as the technical quality lead for robotic and electronic products
- Partner with design, test, and manufacturing engineering to embed quality and reliability controls early in the product lifecycle
- Define, implement, and validate product test and inspection requirements across PCBA, harness, motion control, and sensor subsystems
- Support new product introduction (NPI) through DFMEA/PFMEA execution, control plan creation, and design verification test (DVT) oversight
- Validate and qualify test systems and automated inspection tools for functional verification of complex assemblies
- Drive product-level reliability testing (HALT, HASS, burn-in, and environmental stress screening)
- Evaluate and approve suppliers for electronic and robotic assemblies
- Audit supplier facilities to confirm process capability, traceability, and quality control for critical components
- Lead technical reviews on defect trends, early-life failure data, and product field returns (RMA/FA)
- Implement statistical process control (SPC) and advanced data analytics (Cp, Cpk, Weibull, X̄-R)
- Develop, implement, and maintain supplier quality scorecards with metrics that emphasize reliability and system performance consistency
- Collaborate with hardware and software teams to validate design for manufacturability, serviceability, and long-term reliability
- Translate customer and field feedback into actionable product improvement initiatives
- Support failure investigations through structured root cause methodologies (8D, 5-Why, fault tree analysis)
- Champion the 'design for quality' mindset across the product organization
Requirements
- Bachelor’s Degree required (prefer degree in Electrical, Electronics, or Robotics Engineering)
- Experience: 3–7 years in product-level quality or reliability engineering for robotics, embedded electronics, or smart devices
- Strong working knowledge of PCBA design and testing, motion control systems, sensors, and firmware integration
- Experience in product validation, DVT/PVT processes, and environmental/reliability qualification testing
- Skilled in Minitab or similar SPC tools, with the ability to interpret product data and drive measurable improvements
- Knowledge of ISO 9001, IATF 16949, or ISO 13485, with hands-on experience in supplier or product audits
- Proficient in GD&T, AQL inspection, and problem-solving frameworks such as DMAIC or DFSS
- Fluent in English
- Up to 50% domestic travel, international travel may be required
- Authorized to work in United States
Benefits
- health care coverage
- dental and vision
- 401(K) participation including company matching
- company paid holidays with unlimited paid time off
- generous discretionary company bonuses
- life and disability protection
- stock compensation may be eligible for certain positions
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