IT Operations Solutions Associate at nesto providing technology support and insights across various functions. Experience a rotational journey in enterprise technology from front-line support to strategic project management.
Responsibilities
Tackle real-time technical challenges, optimize our support email communications, and ensure every new hire experiences technological success from day one.
Audit security controls, map access flows, and observe how we respond to live infrastructure incidents.
Produce 'source-to-insight' summaries and help maintain the data governance standards that guide our decisions.
Move from execution to planning by helping coordinate project status reviews and learning the art of IT prioritization.
Requirements
Currently enrolled as a 3rd, 4th, 5th, or 6th-year postsecondary student, majoring in technology, business, or a related field.
Analytical mindset and a natural aptitude for problem solving, demonstrated by your ability to structure and organize complex data.
Natural curiosity, unafraid to ask questions, and genuinely enthusiastic about diving into the world of technology.
Team player who treats each rotation as a collective expedition, eager to learn how our systems operate by working alongside your peers.
Diligence and attention to detail (a habit of 'double-checking'), ensuring your work is organized and error-free before submission.
Benefits
Structured mentorship: a dedicated rotation lead and a departmental mentor for each stage.
Portfolio development: tangible deliverables (procedures, diagrams, dashboards) you can showcase in future interviews.
360° visibility: a rare holistic view of IT operations.
Access to leadership: opportunities to observe high-level triage sessions and PMO strategy meetings.
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