About the role

  • Process Improvement Analyst at Navy Federal Credit Union conducting process improvements for business optimization. Researching processes and advising on resource efficiency under minimal supervision.

Responsibilities

  • Analyze, determine, coordinate, and implement continuous process improvements (CPI) to achieve end-to-end business optimization of complex business processes and systems.
  • Research internal processes and capabilities to improve Return on Investment (ROI), enhance the effectiveness of the business and/or services
  • Provide guidance and advice to management on the most efficient use of resources to obtain positive and measurable results.
  • Perform complex process improvement functions under minimal supervision.
  • Lead complex/difficult tasks with advanced analysis and considerable impact, latitude, and scope.

Requirements

  • Advanced knowledge of process mapping/modeling and business process reengineering
  • Significant experience in leading teams in business process improvement initiatives
  • Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
  • Advanced knowledge of market trends, business strategies and technology and their interrelationships
  • Significant experience in working effectively with diverse internal and external contacts
  • Lean Six Sigma certification (L6-S) or the equivalent combination of training, education, and experience
  • Certified Business Process Professional (CBPP) or the equivalent combination of training, education, and experience
  • Certified Business Process Improvement/Reengineering Practitioner (CBPR) or the equivalent combination of training, education, and experience
  • Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
  • Advanced skill communicating with all levels within an organization
  • Advanced skill exercising initiative and using good judgment to make sound decisions
  • Advanced research, analytical, and problem solving skills
  • Advanced skill in the analysis of technical issues in order to recommend, develop and/or implement strategies and achieve objectives
  • Advanced analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships
  • Advanced analytical/quantitative, reconciliation and deductive reasoning skills
  • Advanced verbal and written communication skills
  • Bachelor's Degree in Business Administration, Finance, or the equivalent combination of training, education, and experience

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Remote work options
  • Professional development opportunities

Job title

Process Improvement Analyst II – Security

Job type

Experience level

Mid levelSenior

Salary

$78,400 - $123,200 per year

Degree requirement

Bachelor's Degree

Location requirements

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