Procurement Category Specialist responsible for strategic sourcing initiatives at NOV Corporate Procurement Team in Houston, Texas. Collaborating with internal stakeholders and suppliers to bring value to the organization.
About the role
- Join Morgan Stanley as an IT Support Vendor & Contract Management Associate managing vendor relationships and contracts. Ensure compliance with SLAs and support organizational efficiency through effective governance.
Responsibilities
- Own governance for assigned vendor relationships supporting IT and Workforce Services operations.
- Ensure vendors deliver services in line with contractual obligations, SLAs, KPIs, and commercial terms.
- Establish and maintain structured operational governance, including regular service reviews, operational meetings, and escalation frameworks.
- Track vendor performance, identify risks and issues, and partner with service leads and vendors to drive timely resolution.
- Support Quarterly Business Reviews (QBRs) and ongoing performance reporting, ensuring transparency and accountability.
- Manage active vendor contracts throughout their lifecycle, including renewals, amendments, and change requests.
- Partner with Firmwide Sourcing to initiate and support new RFPs, competitive bids, and Contract Change Requests.
- Ensure contracts are structured with elasticity, enabling cost reduction, scalability, and flexibility aligned to demand.
- Implement and maintain contract best practices that incentivize partnership, continuous improvement, automation, and cost efficiency.
- Identify opportunities to simplify, standardize, or consolidate contracts in support of broader Workforce Services strategy.
- Work closely with Workforce Services service leads to support operational needs, new requests, scope changes, and service evolution.
- Act as a key liaison between internal stakeholders, vendors, and sourcing/legal partners.
- Facilitate alignment between operational requirements and contractual/commercial frameworks.
- Contribute to vendor strategy discussions, including transitions to managed service models, location strategy, and service transformation initiatives.
- Contribute to building a world-class contract and vendor management function that delivers measurable value to the organization.
- Help define and improve CME standards, governance frameworks, operating models, and documentation.
- Identify opportunities for process improvement, automation, and improved reporting across vendor and contract management activities.
- Support broader CME initiatives focused on cost optimization, service quality, and operational efficiency.
Requirements
- 6+ years of experience in vendor management, contract management, or service governance within an IT support or technology services environment.
- Bachelor's degree in Business, Finance, Information Technology, or a related field (or equivalent experience).
- Proven experience managing third-party vendors, service levels, and contractual deliverables.
- Strong understanding of SLAs, KPIs, managed services, and vendor governance models.
- Experience partnering with sourcing/procurement teams on RFPs, contract negotiations, and change requests.
- Demonstrated ability to identify cost optimization and efficiency opportunities within vendor contracts.
- Strong stakeholder management skills, with the ability to work effectively across technical, operational, and commercial teams.
- Excellent organizational, communication, and problem-solving skills.
- Basic IT desk and user support skills are preferrable.
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Professional development programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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