Compliance & AML Manager overseeing regulatory compliance and AML functions for a Fintech company. Ensuring adherence to CySEC regulations in a hybrid work environment.
MS
Hybrid AVP, Financial Crimes Risk – Production and Post Implementation Support
Posted 4 hours ago
About the role
- Role in Financial Crimes Risk providing production and post-implementation support within Technology Strategy and Solutions. Focus on analyzing issues, coordinating resolution, and maintaining system stability.
Responsibilities
- Intake, log, and track production and post-production items raised by Financial Crimes Risk stakeholders in Jira/Excel
- Monitor, triage, and support resolution of production and post-production items
- Analyze issues to determine whether they represent defects, requirements gaps, enhancements, or net-new build requests
- Perform structured root-cause analysis by comparing system behavior against business requirements, functional designs, UAT results, QA findings, workflow steps, and other relevant artifacts to determine what went wrong and why
- Rewrite, clarify, and enhance business requirements based on findings, ensuring documentation is complete and high-quality
- Update issue-tracking tools (e.g., JIRA) and provide clear, timely status updates to all stakeholders
- Coordinate with 1L FCR, Platforms, and Technology partners to ensure efficient investigation and resolution of system issues
- Collaborate with VP overseeing the function for prioritization, business context, and stakeholder communications
- Support continuous improvement by identifying recurring patterns and recommending enhancements to requirements or workflows
- Maintain strong documentation and follow established processes to ensure consistency, accuracy, and control adherence
- Assist with post-deployment validation and confirm that changes and fixes performed by Technology operate as intended
- Identify recurring production themes and partner with stakeholders to recommend enhancements to improve system stability and user experience
Requirements
- 5+ years of related experience in technology, business analysis, operations, production support, or similar roles
- Bachelor’s degree in Data Analytics, Computer Science, Finance, Business or a related field
- Demonstrated ability to perform structured analysis of system behavior, workflow logic, and data to identify root causes
- Strong written communication skills with the ability to draft and refine high-quality business requirements
- Proven ability to work independently in a fast-paced, high-volume environment while managing multiple priorities
- Strong organizational skills, attention to detail, and commitment to producing accurate, high-quality work product
- Experience partnering with Platforms, Technology, QA/UAT, or other cross-functional groups to drive issue resolution
- Ability to handle confidential information with professionalism and discretion
- Knowledge of Financial Crimes concepts (AML, KYC, CIP, screening, onboarding, periodic review) is helpful but not required; must be able to learn quickly.
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Remote work options
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