Site Reliability Engineer responsible for reliability and availability, collaborating with development teams on scalable systems. Applying software engineering practices to improve production operations.
About the role
- Technical Staff leading the architecture, reliability, and modernization of enterprise ALM and DevOps tools. Driving strategy and influencing product development in collaboration with various teams.
Responsibilities
- Lead the architecture, reliability, and modernization of our enterprise ALM and DevOps tool ecosystem
- Define and evolve HA, DR, and scaling architectures across all ALM tools
- Build topology-aware designs and continuously measure and improve platform scalability, performance, and resilience
- Ensure all tool services meet strict requirements for availability, reliability, and stability
- Define and drive SLIs, SLOs, error budgets, and operational KPIs for every tool
- Implement applied observability: actionable metrics, logs, traces, alerts, and dashboards tailored to each platform
- Lead root-cause analysis, incident management, and continuous reduction in MTTD/MTTR
- Architect Okta integrations across tools: SAML/OIDC/SCIM, entitlement frameworks, group/role mapping, and auditability
- Ensure compliance with SRO/Security controls: hardening, secrets management, vulnerability remediation, and audit readiness
- Drive the HVA program uplift for tools: threat modeling, compensating controls, and DR testing
- Participate in PQC-readiness assessments and roadmap planning
- Lead automation of infrastructure, upgrades, backup/restore, and operational workflows using Terraform, Ansible, GitOps and tooling APIs
- Create repeatable, consistent patterns for build pipelines (Jenkins/GitHub Actions) and artifact governance (Artifactory)
- Work directly with SMEs and Engineering teams to standardize CI/CD, improve reliability, and reduce operational toil
- Influence architecture and platform decisions across Engineering, Infrastructure, and Security teams
- Mentor Architects, Principals, and Staff Engineers; create reference architectures and operational best practices
- Partner with vendors and internal teams to evolve capabilities and ensure long-term platform health.
Requirements
- 15+ years with enterprise-scale DevOps/ALM platforms; deep expertise in several core tools (Jira, GHES, Jenkins, Artifactory, Kafka, SonarQube, Coverity, qTest)
- Demonstrated ability to design and operate HA/DR architectures and deliver 99.95%+ uptime systems
- Strong background in SRE/SRO, applied observability, performance engineering, capacity planning, and scaling large tool deployments
- Hands-on experience with Okta, identity federation, SCIM, authorization models, and enterprise entitlement design
- Solid foundation in Linux, networking, containers, Kubernetes, databases, and distributed systems.
Benefits
- Your life. Your health. Supported by your benefits.
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Tech skills
Location requirements
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