Business Unit Leader focused on executing large complex material handling projects in LATAM region. Collaborating with a crossfunctional team to achieve business goals and customer satisfaction.
IM
Hybrid Project Manager, AI & Automation Delivery
Posted 25 minutes ago
About the role
- Project Manager leading the end-to-end delivery of AI and Automation projects at IEM. Collaborating with business stakeholders, IT, and vendors in a technology-driven environment.
Responsibilities
- Lead end-to-end project management for Salesforce, AI, and automation initiatives from initiation through go-live and hypercare support.
- Define and maintain project scope, schedules, resource plans, risk registers, and status reports for stakeholders and leadership.
- Facilitate Agile ceremonies including sprint planning, daily standups, sprint reviews, and retrospectives across one or more concurrent delivery teams.
- Manage and prioritize project backlogs in JIRA, ensuring user stories are well-defined, estimated, and aligned to business value.
- Serve as the primary liaison between business stakeholders, technical teams, and third-party vendors throughout the project lifecycle.
- Coordinate system integrations, data migrations, and user acceptance testing (UAT) activities across project workstreams.
- Prepare and deliver project status updates, steering committee presentations, and executive-level dashboards.
- Proactively identify, escalate, and resolve risks, issues, and dependencies to maintain project momentum.
- Manage Salesforce CRM implementation and enhancement projects including Sales Cloud, Service Cloud, and platform integrations.
- Support AI and intelligent automation (RPA, workflow automation) projects from business case through production deployment.
- Partner with business analysts and solution architects to translate business requirements into actionable project deliverables.
- Maintain project documentation including charters, RACI matrices, decision logs, meeting minutes, and lessons learned.
- Contribute to the development and adoption of project management standards, templates, and best practices within the department.
Requirements
- 3–7 years of project management experience with a demonstrated track record of delivering technology or digital transformation projects.
- Working knowledge of Agile and Scrum methodologies; hands-on experience facilitating sprints and managing backlogs.
- Experience in manufacturing, industrial, or similarly complex operational environments.
- Proficiency with JIRA, Microsoft Teams, and the Microsoft 365 suite for project tracking and collaboration.
- Strong communication and interpersonal skills with the ability to influence without authority and align diverse stakeholders.
- Excellent organizational and analytical skills; capable of managing multiple projects and priorities simultaneously.
- Bachelor’s degree in Business, Information Technology, Computer Science, Engineering, or a related field, or equivalent professional experience.
- PMP, PMI-ACP, or CSM (Certified Scrum Master) certification is a plus.
- Familiarity with AI, machine learning, or intelligent automation (RPA, low-code/no-code) is a plus.
- Familiarity with Sales Cloud, Service Cloud, or related platform implementations.
Benefits
- Comprehensive and competitive benefits package
- Professional development opportunities
- Flexible work arrangements
- Wellness programs
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