Quality Assurance Specialist overseeing billing and documentation for compliance in addiction and mental health services. Collaborating with staff to improve accuracy and quality of client documentation.
About the role
- QA Lead guiding QA efforts for MealSuite's foodservice technology solutions. Leading projects in an Agile environment with a focus on mentoring and best practices.
Responsibilities
- Lead QA activities across multiple projects/releases in an Agile environment.
- Mentor and guide junior and mid-level QA team members in best practices, test case design, and defect management.
- Design, execute, and review detailed test plans and test cases based on product requirements and user stories.
- Work collaboratively with developers, product owners, and other stakeholders to understand features and define quality goals.
- Manage defect lifecycle, lead bug triage meetings, and ensure timely resolution of issues.
- Utilizes automation frameworks to implement and execute test cases
- Drive continuous improvements in QA processes, tools, and standards.
- Ensure proper usage of tools like Jira, TestRail, and Confluence for test management and documentation.
- Stay informed of industry trends in QA and bring new ideas to the table.
Requirements
- 5+ years of experience in software testing, both on web and mobile applications.
- At least 2 years in a QA lead role, managing tasks or mentoring peers.
- Solid understanding of SDLC, STLC, and Agile methodologies.
- Experience with tools like Jira, TestRail, and Confluence.
- Strong analytical skills and the ability to extract test scenarios from complex requirements.
- Experience collaborating closely with developers, product owners, and other business stakeholders.
- Strong communication, leadership, and time-management skills.
- Detail-oriented with a passion for quality and problem-solving.
- Ability to adapt to changing priorities and handle multiple tasks effectively.
- Must be able to work flexible hours to coordinate with an international team.
- Familiarity with API testing and SQL.
- ISTQB certification or similar QA credentials.
Benefits
- Stock Options – Share in the success you help build.
- Employment under Vietnam Labor Law – Includes Vietnam labor law contract with full benefits.
- Hybrid Work Flexibility – Work remotely one day per week.
- Generous Time Off – up to 20 days of annual leave to recharge and refresh.
- 100% Salary During Probation – No drop in pay while you ramp up.
- Continuous Learning – Unlimited access to online courses through Udemy to support your growth.
- Top-Notch Equipment – MacBook Pro provided for your work needs.
- Office Perks – Free snacks and beverages to keep you fueled.
- Flexible Working Time – We care about outcomes, over rigid schedules.
- Team Events – Regular activities to connect, celebrate, and have fun.
- Meaningful Work – Build awesome products that make a real impact.
Job title
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