Senior Product Manager shaping digital health capabilities and partnerships for improved member experience at Manulife. Leading product management initiatives across platform development and integrations.
Responsibilities
Lead end-to-end opportunity development by driving the identification, validation, and delivery of digital health platform and partnership opportunities.
Own platform integration pipelines by identifying, scoping, and prioritizing integration initiatives (APIs, shared services, data flows).
Define cross-line of business platform strategies by partnering with Product, Technology, Architecture, Data, Operations, and Business leaders.
Develop clear, detailed execution and integration plans, including milestones, dependencies, owners, and risk/issue management.
Shape the health ecosystem and partner landscape through thought leadership on building, buying, or integrating capabilities.
Define and track KPIs and success metrics using data and experimentation for optimization.
Requirements
Minimum of 7+ years of Digital Product Management experience, including platform development, integrations and partnerships.
University Degree in Business or Technical or Quantitative Field.
A Master’s degree / Business oriented education is a strong plus combined with a Technical Background.
Demonstrated ability to prepare and present clear, concise memos and recommendations to senior leadership.
Strong communication skills with the ability to simplify complex, technical and architectural topics into practical, business-relevant narratives.
Exceptional relationship building skills with senior business leaders, technology partners, and external vendors / health partners.
Ability to work under pressure, manage multiple competing priorities, and adapt to changing demands.
Proven experience integrating and scaling services and solutions from (0 to 1) to broad adoption (1 to n).
High level of self-motivation, ownership, and accountability for outcomes vs. activity.
Highly developed financial and commercial acumen, including comfort with business casing, ROI and ongoing value tracking.
Comprehensive expertise on Platform services, APIs, SDKs especially in multi-line of business or enterprise environments.
Benefits
health, dental, mental health, vision benefits
short- and long-term disability insurance
life and AD&D insurance coverage
adoption/surrogacy wellness benefits
employee/family assistance plans
retirement savings plans (pension and a global share ownership plan with employer matching contributions)
financial education and counseling resources
generous paid time off program (holidays, vacation, personal, and sick days)
full range of statutory leaves of absence
Job title
Senior Product Manager, Member Experience – Digital Health
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