Senior AI Product Platform Engineer at Kulu, an AI startup building onboarding agents. Responsible for product platform ownership and release - quality systems.
About the role
- Principal Platform Engineer leading the evolution of core platform services at Manulife. Focus on scalable, secure solutions for financial and insurance applications.
Responsibilities
- Build and maintain high-performance, fault-tolerant, secure, and scalable platforms
- Design, build, and maintain platform features and infrastructure, including hardware, software, and network components
- Build and complete consolidation cluster strategy for the segment
- Monitor and evaluate platforms to identify potential issues and implement proactive solutions
- Resolve persistent platform issues such as bottlenecks, connectivity problems, and system failures
- Ensure compliance and regulatory requirements throughout the platform lifecycle; implement security measures including access controls and vulnerability assessments
- Partner with architects and business leaders to design robust platforms across data, orchestration, and presentation layers
- Drive storage layer and API roadmap; think through long-term impacts of design decisions and failure scenarios
- Investigate new platform solutions to enhance service delivery experience
- Perform peer reviews of code and work for continuous learning and improvement
Requirements
- 12+ years in software engineering with a focus on platform/infrastructure
- Expertise in cloud-native architectures (AWS, Azure, or GCP)
- Strong skills in Kubernetes, Docker, CI/CD, and automation frameworks
- Understanding of financial and insurance applications
- Deep knowledge of backend technologies and experience with data-intensive systems
- Programming experience in Python, Scala, or similar languages
- Proficient in DevOps principles, Infrastructure as Code, and containerization technologies
- Experience with open-source technologies and distributed cloud platforms
- Lead highly visible multi-disciplinary projects and provide thought leadership
- Influence business direction and strategy for platform engineering
- Establish implementation strategies and operational standards
Benefits
- health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- retirement savings plans including pension and a global share ownership plan with employer matching contributions
- financial education and counseling resources
- generous paid time off program including holidays, vacation, personal, and sick days
- full range of statutory leaves of absence
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