Senior Consultant specializing in Microsoft Dynamics 365 Finance & Operations for financial processes and costing. Collaborating with clients and teams to enhance financial operations.
LE
Hybrid Collections Strategy Director, Purchase Finance – Home Improvement Financing
Posted 4 hours ago
About the role
- Collections Strategy Director at LendingClub transforming access to credit through digital marketplace solutions. Leading collections strategy and team performance to enhance member financial journeys.
Responsibilities
- Drive Portfolio Performance
- Own collections strategy across the full lifecycle, from early-stage delinquency through recovery
- Monitor portfolio trends, identify risks, and turn insights into strategies that improve loss, recovery, and member outcomes
- Build early warning indicators to proactively manage credit performance in a changing macro environment
- Design and implement digital-first collections strategies that support members and improve resolution outcomes
- Develop tailored approaches for new and evolving products
- Improve self-service, multichannel engagement, and personalization
- Lead testing and experimentation to continuously improve collections performance
- Advance segmentation, decisioning, and treatment strategies using analytics and behavioral insights
- Work closely with Credit Risk, Product, Operations, Marketing, Finance, and Technology to align on strategy
- Partner with Compliance and Legal to ensure strategies meet regulatory expectations
- Lead and develop a high-performing Collections Strategy & Analytics team
- Define reporting, analytics, and performance management frameworks
- Enhance hardship and relief programs to better support members
Requirements
- 10+ years of experience in analytics, credit risk, or collections strategy within financial services or fintech
- Strong experience in consumer lending, ideally in purchase finance, point-of-sale lending, or home improvement loans
- Proven track record of building data-driven collections strategies that improve performance and customer experience
- Hands-on experience with SQL, Python or R, and BI tools such as Tableau or Qlik
- Experience with testing, segmentation, and portfolio analytics at scale
- Deep understanding of the credit lifecycle, collections strategies, and recovery optimization
- Experience building and leading high-performing teams
- Bachelor’s degree in a related field; or equivalent work experience
Benefits
- Medical, dental and vision plans for employees and their families
- 401(k) match
- Health and wellness programs
- Flexible time off policies for salaried employees
- Up to 16 weeks paid parental leave
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Finance and General Accounting Technician managing financial accounts at Desjardins. Providing technical support, conducting studies, and assisting with budget processes.
Senior Associate in Financial Due Diligence working with healthcare clients at RSM. Involved in financial analysis and diligence services for M&A engagements across various states.
Manager in Financial Due Diligence within RSM's Transaction Advisory Services team. Working with corporate and private equity clients on M&A advisory and financial analyses.
Intern assisting with accounting tasks at Westcor Land Title Insurance Company. Gaining real - world experience and developing skills in financial and accounting strategies.
Senior Associate in Financial Due Diligence at RSM, servicing M&A clients for corporate and private equity with analytical and financial due diligence responsibilities.
Senior Financial Analyst optimizing financial processes within the Global Distribution Group at Paramount. Responsible for revenue processing and analytical support in TV licensing sales activity.
Manager overseeing financial operations at USAA, responsible for processing financial transactions and team management. Ensuring compliance with regulations and maximizing team productivity in San Antonio, TX.
Investment Fund Analyst responsible for reviewing simplified prospectus and disclosure filings for investment funds regulated in Alberta. Engaging with issuers and providing regulatory compliance oversight.
Financial Analyst analyzing financial statements and cost reports for healthcare organizations. Collaborating with departments to maintain effective financial models and reporting standards.