Associate Director Clinical QA Compliance ensuring quality and integrity of clinical development activities at BioNTech. Leading the proactive, risk - based Quality Strategy implementation across clinical trials.
About the role
- Mystery Shopper conducting evaluations for various services in southern Austria. Collaborating with teams to improve customer service experiences through detailed observations and reports.
Responsibilities
- Carry out mystery shopping assignments across various industries and market segments
- Observe and evaluate the on-site customer experience
- Document observations and evaluations according to the specified criteria
- Complete questionnaires related to the mystery shopping assignments performed
- Work closely with the team to discuss findings and identify opportunities for improvement
Requirements
- Minimum age: 20 years
- Valid car driver's license
- Interest in market research and mystery shopping
- Good communication skills and strong observational abilities
- Reliable and accurate when performing tasks
- Basic computer skills
Benefits
- Personal support and training before each assignment
- Flexible scheduling: you decide how many and which types of assignments you accept
- Secure and reliable compensation paid per assignment
- Your feedback is actively sought and has an impact
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