Cruise Consultant at Kreuzfahrtberater advising clients on creating and managing cruise packages. Focused on customer service while working in a hybrid model from home or office.
Responsibilities
Advise and assist prospective clients and customers on cruise options
Create customized travel offers and packages
Book and manage cruises and associated travel services
Maintain customer relationships and develop a base of regular clients
Collaborate with cruise lines and other tourism partners
Requirements
Experience as a Travel Agent / Tourism Clerk (m/f/d) in a travel agency or tour operator, or comparable professional experience (e.g., travel consultant, customer service, onboard ship roles, hotel clerk, etc.)
Confident telephone and email communication skills
Strong teamwork mindset and commitment to customer service and quality
Occasional customer conversations in English
Benefits
Permanent employment in full- or part-time (minimum 32 hrs/week)
Freedom to work up to 100% remotely
Comprehensive on-site onboarding (approx. 10 weeks) and an assigned mentor for your onboarding
Extra pay for weekend or public-holiday assignments (currently around 2–3 weekend days per month)
30 days of vacation per year based on a 5-day workweek
Employer pension contribution beyond the statutory level and capital-forming benefits (vermögenswirksame Leistungen)
Subsidy for the Deutschland-Ticket (national public transport pass) or a parking space in our underground garage in Ahrensburg, if working in a hybrid arrangement
Participation in ship inspections/tours and events with our cruise-line partners
Discounted cruises for you and your family
A team budget for joint events
Access to EGYM Wellpass to support your fitness and wellbeing
Consultant supporting execution of consulting engagements across multiple industries in Transaction Advisory Services. Active participation in project management and client relationship management.
Senior Analytics Consultant at Wells Fargo utilizing SQL and Tableau for data insights. Collaborating with teams to analyze data and improve business outcomes.
Clinical Consultant enhancing healthcare practices in Bogotá. Collaborating with sales teams to train and support health professionals in medical devices usage.
Environmental Permitting Consultant at Geosyntec leading environmental permit applications and ensuring compliance with legislation. Collaborating with clients and stakeholders in mining, industrial, and infrastructure sectors.
Senior Consultant in EY - Parthenon's Private Equity Deal Origination team. Developing investment themes and conducting market research to assist private equity clients in capital deployment.
Oracle Cloud EDMCS Senior Functional Consultant managing master data operations in Finance Transformation program at LSEG. Involved in implementing lower costs and higher efficiencies across teams.
Senior Consultant in IT Forensics and Incident Response providing technical expertise in cybersecurity incidents. Collaborating with clients to analyze and mitigate threats to IT infrastructure.
Senior Consultant in IT Forensik handling incidents on clients' IT infrastructures. Assisting with forensic analysis and digital evidence in a hybrid work environment.
Senior Consultant IT Forensik handling cybersecurity incidents and supporting forensic investigations in a consulting firm. Engaging with clients remotely and on - site to manage crisis situations.