Hybrid Cruise Consultant, Travel Agent for Cruises

Posted last month

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About the role

  • Cruise Consultant at Kreuzfahrtberater advising clients on creating and managing cruise packages. Focused on customer service while working in a hybrid model from home or office.

Responsibilities

  • Advise and assist prospective clients and customers on cruise options
  • Create customized travel offers and packages
  • Book and manage cruises and associated travel services
  • Maintain customer relationships and develop a base of regular clients
  • Collaborate with cruise lines and other tourism partners

Requirements

  • Experience as a Travel Agent / Tourism Clerk (m/f/d) in a travel agency or tour operator, or comparable professional experience (e.g., travel consultant, customer service, onboard ship roles, hotel clerk, etc.)
  • Confident telephone and email communication skills
  • Strong teamwork mindset and commitment to customer service and quality
  • Occasional customer conversations in English

Benefits

  • Permanent employment in full- or part-time (minimum 32 hrs/week)
  • Freedom to work up to 100% remotely
  • Comprehensive on-site onboarding (approx. 10 weeks) and an assigned mentor for your onboarding
  • Extra pay for weekend or public-holiday assignments (currently around 2–3 weekend days per month)
  • 30 days of vacation per year based on a 5-day workweek
  • Employer pension contribution beyond the statutory level and capital-forming benefits (vermögenswirksame Leistungen)
  • Subsidy for the Deutschland-Ticket (national public transport pass) or a parking space in our underground garage in Ahrensburg, if working in a hybrid arrangement
  • Participation in ship inspections/tours and events with our cruise-line partners
  • Discounted cruises for you and your family
  • A team budget for joint events
  • Access to EGYM Wellpass to support your fitness and wellbeing

Job title

Cruise Consultant, Travel Agent for Cruises

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

HybridGermany

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