Tourism sales consultant guiding customers in cruise-related inquiries by providing personalized travel packages. Ensuring high-quality customer service and maintaining relationships with cruise lines.
Responsibilities
Advise and support prospective clients and customers on cruise travel
Create tailored travel offers and packages
Book and manage cruises and associated travel services
Maintain customer relationships and develop a base of repeat clients
Cooperate with cruise lines and other travel industry partners
Requirements
Experience as a travel agent (Tourism clerk) in a travel agency or tour operator
Telephone and written advisory skills in English
Prior knowledge of cruise lines and cruise ships is desirable
Team-oriented mindset with a strong focus on service and quality
Benefits
Permanent employment full-time or part-time (minimum 32 hours/week)
Hybrid working model with a mix of office presence and home office
Additional pay for weekend and public holiday shifts (currently approx. 2–3 weekend days per month)
Comprehensive on-site onboarding (approx. 10 weeks) and a mentor for your onboarding
30 days of annual leave per year (based on a 5-day week)
Employer pension contribution above the statutory level and capital-forming benefits
Subsidy for a Deutschlandticket or a parking space in our underground garage in Ahrensburg
Participation in ship inspections and events with our cruise line partners
Discounted cruises for you and your family
Team budget for joint events
Access to EGYM Wellpass to support your fitness and wellbeing
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