Hybrid Cruise Consultant – Tourism Clerk (Travel Agent) for Cruises

Posted 2 months ago

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About the role

  • Cruise Consultant at Kreuzfahrtberater GmbH providing customer consultation and creating travel packages for cruises. Engaging with clients and maintaining relationships with cruise line partners in a hybrid work model.

Responsibilities

  • Advising and supporting prospective customers and clients on cruises
  • Creating tailored travel offers and packages
  • Booking and managing cruises and related travel services
  • Maintaining customer relationships and developing repeat clientele
  • Collaborating with cruise lines and other tourism partners

Requirements

  • Experience as a tourism clerk / travel agent (m/f/d) in a travel agency or tour operator, or equivalent professional experience
  • Competence in telephone and email-based customer consulting
  • Team-oriented mindset and focus on service quality
  • Comfortable conducting customer conversations in English
  • Prior knowledge of cruise lines and cruise ships is desirable

Benefits

  • Permanent employment full-time or part-time (minimum 32 hours/week)
  • Hybrid work model alternating between office presence and home office
  • Premium pay for weekend or public holiday shifts (currently about 2 to 3 weekend days per month)
  • Comprehensive on-site onboarding (approx. 10 weeks) and a mentor for your onboarding
  • 30 days of vacation per year for a 5-day workweek
  • Employer contribution to company pension scheme beyond the statutory level, plus capital-forming payments
  • Subsidy for the Deutschland-Ticket or a parking space in our underground garage in Ahrensburg
  • Participation in ship inspections and events organized by our cruise line partners
  • Discounted cruises for you and your family
  • Team budget for joint events
  • Access to EGYM Wellpass to support your fitness and well-being

Job title

Cruise Consultant – Tourism Clerk (Travel Agent) for Cruises

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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