Onsite CSE Solution Engineer – Modernization

Posted last week

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About the role

  • CSE Solution Engineer providing technical support to the sales team for KONE products and services. Responsible for technical specifications, customer interactions, and solution engineering in the sales process.

Responsibilities

  • Provides technical support to the sales team to develop, sell and successfully implement KONE products and service solutions
  • Responsible for defining specifications, details, dimensions, AutoCad layout drawings and estimation of delivery times and costs
  • Managing any customer’s technical questions and supports the Sales and Operations teams with technical issues
  • Supports Sales by analysing customer’s technical needs and developing proposals
  • Customer contact for technical questions
  • Participates in planning / specification meetings with contractors, architects, and building owners
  • Technical support in the Sales / Tendering process
  • Coordinates specifications and delivery times with the Supply Line, Sourcing, or local subcontractors
  • Accountable for solution engineering and ensures compliance with codes, regulations, and safety requirements
  • Organizes the order process and documentation
  • Creates a project plan and ensures the project runs to schedule

Requirements

  • Engineering / technical background (Diploma/Degree in mechanical engineering preferable)
  • Minimum of 3 years of previous experience within a technical role
  • Previous experience of elevator industry and capability to survey and assess existing equipment is desirable
  • Auto CAD experience
  • IT literacy
  • Fluent in MS Office, Excel, and Word skills
  • SAP knowledge preferable
  • Good communication skills in both written & spoken English
  • Customer focused with excellent attention to detail

Benefits

  • Competitive Salary
  • 25 days holiday and 8 additional Bank Holidays
  • 1 Volunteering Day
  • Pension Scheme
  • Development opportunities and development reviews
  • Endless support from experienced leaders
  • Bonus
  • Dental Insurance
  • Private Medical Plan
  • Kone Discounts
  • Prolonged Disability Insurance (PDI)
  • Long Service Awards
  • Hybrid Working
  • 24/7 GP Support & Wellbeing Access

Job title

CSE Solution Engineer – Modernization

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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