Healthcare Manager at knok addressing clinical capacity and demand through data analysis and operational management. Focusing on enhancing healthcare services in a dynamic environment.
Responsibilities
Own the operational and financial performance of key business areas, ensuring capacity meets demand.
Monitor daily operations to anticipate resource gaps and propose immediate corrective actions.
Build forecasts, budgets and performance models that inform Senior Management decisions.
Identify root causes of operational inefficiencies and design improvement initiatives.
Produce reports and dashboards on capacity, utilisation, performance and operational risk.
Ensure operational data is correct, organised and updated, enabling reliable decision-making.
Analyse trends to improve clinician allocation, productivity and service delivery.
Align resource allocation with operational priorities, regulatory constraints and partner needs.
Track and report key operational KPIs that support transparency and performance monitoring.
Requirements
Degree in Business, Operations Management, Economics or related field.
Minimum 4 years’ experience in operations, analysis, controlling or management roles.
Experience in healthcare operations is highly valued.
Advanced Excel skills and comfort working with operational datasets.
Strong analytical and critical reasoning abilities.
Capacity to work autonomously, prioritise, and make sound decisions quickly.
Comfortable in dynamic, fast-growing environments.
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