Field-Based Sprinkler Service Engineer maintaining and servicing fire suppression systems for clients. Ensuring safety compliance and delivering high-quality customer support in the United Kingdom.
Responsibilities
Service and maintain industry-leading fire suppression systems for our valued customers.
Ensure workplaces remain safe and compliant, supporting our Zero Harm culture.
Deliver against performance KPIs, including deficiency resolution and revenue targets.
Provide expert fault-finding, problem-solving, and customer support.
Build strong client relationships and identify opportunities to add value.
Test and maintain sprinkler systems (wet, dry, alternate, pre-action, deluge, foam) plus hose reels, hydrants, and water supplies.
Operate and flow-test diesel and electric pumps.
Ensure compliance with LPC/FM standards through accurate electronic reporting.
Deliver a first-class customer experience with professionalism and technical excellence.
Requirements
Proven experience servicing mechanical fire suppression systems
Reliable, trustworthy, and self-motivated—able to work independently and in a team
Strong communication and relationship-building skills
Full UK driving licence
Basic computer skills (Word, Excel, PDF) for reporting
Benefits
Competitive salary with overtime rates and door-to-door travel pay
Call-out rota payments
Company van, fuel card, full PPE & comprehensive tool kit (iPad/phone/uniform)
25 days paid holiday plus bank holidays
7% matched pension contributions, free life assurance, and employee assistance program
Discounts on high-street brands and Johnson Controls security products
Cycle-to-work scheme
Extensive training and cross-skilling opportunities with world-class resources
Supportive, collaborative team culture with access to business resource groups
Long-term career development and progression opportunities
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