Network Optimisation Data Analyst supporting Australia Post’s network strategy. Delivering data - driven insights and assisting in network modelling for operational improvement initiatives.
About the role
- Senior Customer Insights Expert at Smile, bridging data and human experience for an international financial institution. Conduct thorough analysis and convey customer insights effectively.
Responsibilities
- End-to-end project management: Initiate, coordinate and lead market research and data analysis projects from design to delivery
- Strategic partnership: Challenge internal stakeholders to fully understand business needs and translate them into precise research questions
- Methodology design: Select the most effective research techniques, define target audiences and create high-impact survey questionnaires
- In-depth analysis: Perform complex data analyses using Excel or SPSS to uncover hidden patterns
- Actionable insights: Summarize findings into concrete, high-level recommendations to inform business strategy
Requirements
- 5–10 years of professional experience in market research or data analysis
- Master’s degree in a quantitative discipline (Data Analysis, Market Research, or a related field)
- Proficiency in Excel and PowerPoint
- SPSS expertise strongly preferred
- Excellent understanding of customer insights challenges and proven experience with market research techniques
- Language skills: Fluent English required; Dutch or French proficiency highly valued
Benefits
- Flexibility: A collaborative assignment based in Brussels
- Support from a team of experts
- Monthly knowledge-sharing events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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