Analista TI Infraestrutura Pleno managing hybrid and multicloud infrastructure at Grupo JCA. Ensuring stability, security, and support for operations across multiple environments.
Responsibilities
Hybrid and Multicloud Infrastructure Management: Administer and maintain Windows and Linux servers on GCP and Azure, ensuring integration with on‑premises environments and resource virtualization;
Network Administration and Security: Manage Fortinet firewalls and SD‑WAN technology in a heterogeneous network to ensure stable, secure connectivity for transport applications;
Observability and Satellite Operations Support: Operate monitoring tools to ensure availability of satellite systems, handling problem management and high‑complexity incidents;
Backup Governance and Data Security: Administer backup routines, antivirus policies, and security patching, ensuring business continuity and data integrity;
Level 1 Support Assistance and Process Improvement: Act as technical escalation for the N1 support team and document procedures to optimize ticket resolution and SLAs.
Requirements
Bachelor's degree in Information Technology, Computer Science, Telecommunications, or related fields.
Cloud Computing: Microsoft Azure (AZ‑900) or Google Cloud (Associate Cloud Engineer) certifications;
Networking and Security: Fortinet NSE 1 (or higher), SD‑WAN, and strong networking knowledge;
Systems and Servers: Administration of Windows and Linux servers (LPI or RHCSA);
Governance and Monitoring: ITIL 4 Foundation and monitoring tools (such as Zabbix or Nagios);
Security and Data: Training in backup tools (Veeam/Commvault) and security fundamentals (Security+).
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