Senior Project Manager overseeing delivery of digital patient-facing projects at IQVIA. Managing multiple ePR projects and collaborating with cross-functional teams to meet timelines and budgets.
Responsibilities
Lead end‑to‑end project planning and execution across all phases of the project lifecycle
Manage a portfolio of concurrent ePR projects, each with distinct sponsors, deliverables, and go‑live dates
Own project plans, timelines, dependencies, risks, and mitigation strategies
Validate project scope, schedules, budgets, and delivery success metrics
Coordinate and balance workloads across digital producers; identify capacity and delivery risks
Assign and reassign resources based on priority, risk, and availability
Coordinate multiple go‑lives occurring on overlapping timelines
Partner closely with Patient Recruitment Leads (PRLs) to align ePR delivery with broader study plans
Collaborate with Marketing Operations, IT, ClinicalResearch.com, and external vendors to ensure delivery commitments are met
Oversee delivery of patient‑facing ePR websites, including qualification flows and handoff to referral hubs
Apply project management tools and governance processes aligned with IQVIA standards
Proactively escalate risks and drive mitigation to protect timelines, quality, and sponsor satisfaction
Step in to support digital producer work when required to ensure delivery continuity
Requirements
5+ years of project management experience
3+ years of experience in digital marketing, digital operations, clinical operations, or a related delivery environment
Hands‑on experience with Content Management Systems (CMS) is required, preferably Sitecore
Proven ability to work independently and drive delivery without close oversight
Strong organizational, communication, stakeholder‑management, and problem‑solving skills
Ability to manage competing priorities in a fast‑paced environment
Bachelor’s degree in Computer Science or a related field, or equivalent practical experience
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