Clinical Research Associate 2 at Emerald Clinical overseeing clinical trials and conducting site management activities. Ensuring compliance with regulatory requirements and quality standards in clinical research.
About the role
- Senior Research Analyst in Mystery Shopping team for Retail Mobile division at Ipsos. Focused on executional excellence and managing projects with increased independence.
Responsibilities
- Focus on executional excellence with increased independence
- Support multiple projects and gradually builds increased responsibility and independence
- Understand the project lifecycle and manages projects from client approval to deliverables with project lead oversight
- Collaborate with internal partners and project lead in project execution
- Manage project timelines
- Work with senior team members to understand the business needs of the client and translate them into an appropriate research design
- Support multiple projects/priorities and work towards resolving problems that arise
- Write shopper questionnaires and quizzes
- Test survey materials and data portal updates
- Work closely with colleagues in our field and tech teams on all aspects of research execution
- Accept responsibility for the accuracy, thoroughness, quality, and timeliness of client deliverables
- As role progresses there may be opportunities to serve as the day-to-day lead on small projects
- Participate in mentorship of new Analysts and Interns. This may include shadowing on projects and providing guidance on tasks throughout the project lifecycle
- Manage internal project partners with increased independence, in order to help keep the project/tasks on schedule and within scope
- Participate in initiatives that support our service line (i.e. growth/new product/employee training & engagement).
Requirements
- Completed Bachelor’s Degree in related field
- 1-2 years of market research experience; customer experience research an asset
- Advanced proficiency with MS Office Suite; specifically, MS Excel and MS PowerPoint
- Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
- Data savvy with a strong attention to detail and accuracy
- Basic knowledge of SPSS and/or other quantitative reporting tools
- Prior experience using Sassie or any other related mystery shopping platforms a plus
- Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
- Ability to manage complex, multi-faceted project budgets and to create, manage, and commit to a project plan, schedule and budget
- Highly motivated, self-directed & possess a driven personality capable of working within tight deadlines
- Thrives within a team environment
- Excellent written & verbal communication skills with well-developed interpersonal and presentation skills
Benefits
- Career Development
- Exceptional benefits package (including generous PTO, healthcare plans, wellness benefits)
- Flexible workplace policy
- Strong collaborative culture
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