About the role

Storage and Backup Operator/Engineer at INTRACOM TELECOM managing enterprise-level storage and backup solutions. Responsible for monitoring NetApp systems and Commvault recovery solutions.

Responsibilities

The successful candidate will be responsible for:
Managing and monitoring NetApp storage systems to ensure optimal performance, reliability, and scalability
Administering Commvault backup and recovery solutions to ensure consistent and accurate data protection
Operating, monitoring, and troubleshooting Fibre Channel switches within the SAN infrastructure, ensuring stable connectivity between storage arrays and servers
Operating and maintaining the Nagios and Zabbix monitoring systems to track infrastructure health, performance metrics, and alerts
Performing routine storage performance tuning, system health checks, and backup job validation; updating backup plans based on business needs
Troubleshooting and resolving issues related to storage performance, data access, and backup failures; escalating tickets to 2nd level support, vendors, or management as needed
Responding to and resolving storage, backup, and system alerts raised through monitoring tools
Preparing and maintaining documentation related to system configurations, backup schedules, and recovery procedures
Providing tier-2/3 support for storage and backup-related incidents
Staying updated on emerging technologies and industry best practices in storage and backup management

Bachelor’s degree (or equivalent) in Computer Science, Electrical Engineering, or a related engineering discipline
Familiarity with:** a. System administration (MS Windows, Linux)** b. Hardware virtualization
Familiarity with IP networking
Strong analytical and problem-solving skills
Ability to work independently in a multi-vendor environment
Flexibility and willingness to participate in non-standard working-time models (e.g., on-call/standby)
Excellent command of English (spoken and written)
**Desired Skills**
Experience in a Service Provider environment
Network and systems administration experience
Previous experience with NetApp storage systems (installation, configuration, monitoring, troubleshooting)
Previous experience with Commvault backup and recovery solutions (installation, configuration, troubleshooting)
Familiarity with Nagios for system monitoring, alerting, and performance tracking
Understanding of storage protocols (FCP, iSCSI, NFS, CIFS, etc.) and SAN/NAS environments
Basic understanding of data protection, encryption, and compliance standards
**Personal Characteristics**
Strong communication skills
Ability to work effectively under pressure
Ability to prioritize technical issues
Strong troubleshooting, analytical, and problem-solving capabilities
Ability to work both independently and as part of a team
Excellent written and verbal communication skills

**INTRACOM TELECOM **offers an excellent working environment that fosters team spirit, collaboration, and continuous learning. Career progression is based on performance, and we provide competitive remuneration aligned with our core belief: "Our competitive advantage is our human capital."
Additional benefits include:** ✔ Continuous training and professional development to stay ahead of technological advancements.** ✔ An equal opportunity workplace that values diversity, ensuring fair treatment regardless of ethnicity, nationality, religion, disability, gender, sexual orientation, union membership, political affiliation, or age.