Technical Business Analyst working closely with underwriting operations to gather and document requirements. Collaborating with IT teams to translate business needs into specifications for system improvements.
II
Hybrid Commercial Insurance Service Specialist – Partner Advocate
Posted 9 hours ago
About the role
- Commercial Insurance Service Specialist providing support to commercial members. Managing inquiries and ensuring positive interactions aligned with Indiana Farmers Insurance's service commitment.
Responsibilities
- Handle inquiries across multiple channels
- Provide responsive, knowledgeable, and helpful assistance to commercial members/customers
- Ensure each interaction reflects the company’s commitment to delivering a positive and professional member experience
- Play a critical role in helping members feel confident and supported throughout their insurance experience
Requirements
- Commercial Insurance experience
- High School education or equivalent
- Strong written and verbal communication skills
- Ability to identify and process relevant data efficiently and accurately
- Open to flexible work schedules and able to work some evening hours
- Commitment to increasing knowledge base and learning new systems or tools to enhance overall job performance
- Reliable transportation for in-person training and events at home office, in Indianapolis
Benefits
- Free Health insurance
- Free Dental insurance
- Free Vision insurance
- Free Life insurance
- Free Short-Term & Long-Term Disability insurance
- 2% 401k Company Match
- 11% 401k Company Contribution
- Excellent Paid Time Off
- Generous paid time for Parental Leave
- Day of Service
- Student Loan Assistance Program
- Educational Incentive Program
- Several committees to explore, to connect with co-workers and build relationships
- Two robust Employee Assistance Programs for you and your family
- Flexible Work Arrangements that include work locations in the office, hybrid schedules and fully remote
- Matching funds of up to $100 annually are available from the company for your favorite charitable organization
- Associate recognition awards, fun gatherings, and opportunities to make friends are part of our culture
- An on-site fitness center, as well as free and convenient parking, make life easier
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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