Hybrid Operational Excellence Advisor

at iA Financial Group (Industrial Alliance)

• Job title: Operational Excellence Advisor
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Quebec, Canada

About the role

• Operational Excellence Advisor at iA Financial Group enhancing operational effectiveness and efficiency through strategic advisory and Lean methodologies. Supporting leaders in performance management and fostering a high-performance culture.

Responsibilities

• Improving sector performance by implementing elements of the integrated performance strategy, while ensuring initiatives are aligned with the organization’s strategic objectives.
• Developing, delivering, and monitoring performance improvement plans in support of operational priorities, business challenges, and strategic directions.
• Acting as a trusted advisor to optimize operational effectiveness and efficiency, leveraging proven methodologies, including Lean.
• Contributing to a high-performance culture by training, coaching, and supporting leaders and their teams in Lean, performance management, and continuous improvement.
• Facilitating the adoption, integration, and increased maturity of virtual performance management rooms (ObeiA) in collaboration with process experts, while supporting effective change management.
• Promoting cross-functional communication and collaboration to ensure consistency, synergy, and flow in the execution of organizational strategies, notably through performance forums.

Requirements

• Holds a university degree in Business Administration or a related field.
• Has 5 to 10 years of experience in strategic advisory roles or operational excellence.
• Is recognized for strong facilitation skills, a structured approach, and the ability to mobilize stakeholders in change environments.
• Demonstrates strong influencing skills and ease in collaborating closely with executive and leadership teams.
• Stands out for excellent communication and leadership skills, enabling impact at all levels of the organization.
• Intermediate level of English proficiency, as the role requires daily conversations with unilingual English-speaking colleagues and partners, as well as the ability to read, understand, and produce business documents (e.g. deliverables, presentations, written communications).

Benefits

• A healthy, fair, inclusive, and safe workplace where everyone’s potential can fully thrive.
• A hybrid work model, supported by flexibility and inspiring workspaces.
• Competitive benefits, including flexible group insurance, a competitive pension plan, employee share purchase plan, vacation and wellness days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and more.