Account Consultant II managing client relations at Horizon Blue Cross Blue Shield. Focused on client acquisition, service, and managing accounts in the health insurance sector.
About the role
- Workday AMS Consultant providing post-implementation support for Compensation and Absence in HCM systems. Collaborating with clients to resolve issues and ensure system stability.
Responsibilities
- Provide AMS support for Workday HCM, including Compensation and Absence business processes
- Own and resolve HCM, Compensation, and Absence support tickets, including analysis, configuration updates, testing, and deployment
- Engage proactively with clients to understand issues, provide recommendations, and communicate solutions clearly
- Support Compensation cycles (merit, bonus, eligibility updates) and Absence processes as part of ongoing operations
- Perform Workday release impact analysis and support regression testing for supported modules
- Collaborate with AMS leads and internal teams to ensure timely resolution and adherence to SLAs
- Maintain strong client rapport, acting as a trusted functional advisor
- Support documentation, knowledge transfer, and continuous improvement initiatives
Requirements
- Workday HCM certification – mandatory
- 1–4 years of experience supporting or implementing Workday HCM, preferably in an AMS or post‑production support model
- Functional experience in Compensation and/or Absence, including configuration, testing, and issue resolution
- Strong understanding of HCM business processes, eligibility rules, and downstream impacts
- Experience handling production issues, enhancements, and client queries in a structured support environment
- Excellent communication skills with the ability to engage confidently with client stakeholders
- Willingness to work with flexible timings to support global clients
Benefits
- medical, dental, and vision coverage to employees and dependents
- 401(k) plan with a generous employer match
- employee stock purchase plan
- generous Paid Time Off policy
- paid parental leave and adoption assistance
- Wellness Program supporting employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Consultant for digitalization in tax consulting firms, collaborating on process optimization, and digitalization measures in a team - oriented environment.
Consultant OPC managing the Grand Paris Express project overseeing deadlines and key interfaces with stakeholders. Collaborating closely within the project team to ensure timely completion.
Energy Efficiency Consultant supporting training initiatives to enhance energy efficiency programs. Collaborating across teams to design solutions and report performance metrics in the energy sector.
Senior Consultant/Manager in the energy/utilities industry at Valcon. Driving business transformations and ensuring high - quality execution of strategies.
Behavioral Health Consultant with Allegheny Health Network providing clinical mental health support. Developing programs, providing education, and engaging patients for improved care.
Per Diem Educational Consultant delivering professional learning and coaching to educators in Indianapolis area. Focusing on Mathematics and aligning with state standards for K - 8 education.
Educational Consultant delivering professional development in ELA for Curriculum Associates. Collaborating with educators and leaders to enhance classroom learning and support teachers' needs.
(Senior - )Consultant in AI area contributing to Data Security and Identity solutions for financial services. Collaborating with cross - functional teams and clients to develop innovative AI applications.
Industry Consultant for Consumer Goods enhancing company's tech positioning and market expansion. Collaborating with end users and driving automation solutions in consumer goods and pharma sectors.