Hybrid Senior Learning Design Professional

at Humana

• Job title: Senior Learning Design Professional
• Job type: Full Time
• Experience level: Senior
• Salary: $71,100 - $97,800 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Fort Lauderdale, United States

About the role

• Senior Learning Design Professional designing and delivering learning solutions for technical associates. Collaborating with stakeholders to enhance workforce capabilities through effective learning strategies.

Responsibilities

• Conduct needs analysis to identify learning needs and skilling gaps for learning audience
• Independently design, develop, and deliver engaging, learner-centered experiences (e.g., ILT, VILT, eLearning courses and skilling modules), that support skill development, knowledge acquisition, and performance improvement.
• Collaborate with subject matter experts, instructional designers, and Tech teams to assess learning needs, conduct content reviews to ensure alignment between learning solutions and business objectives.
• Apply consultative skills and influence without direct authority to build solution-focused partnerships that deliver targeted learning for Tech associates, advancing technical and professional capabilities.
• Measures learning solution effectiveness via various learning analytics (e.g., learner satisfaction, performance assessments, behavior change, observation) and align to business metrics and KPIs.
• Configure course components and ensure course compatibility upload for learning management system.
• Partners with Associate Director to develop, refine, and prioritize the skilling roadmap, aligning future skills training with Tech needs.
• Partners with Associate Director to provide consulting on incoming learning requests for Tech organization.
• Influence departmental strategy, makes decisions on moderately complex to complex issues, and perform work without direction.
• Reports progress upwardly and to all non-Executive stakeholders.
• Provide LMS support as needed for the team and, as availability allows, the rest of the Tech org.

Requirements

• 5+ years of experience designing and delivering end-to-end learning solutions that support skilling for technical audiences and/or advance strategic workforce development.
• 5+ years of experience of successful training design, development and implementation experience using various learning methods (e.g., ILT, VILT, eLearning, job aids, just-in-time training, microlearning).
• 3+ years proven ability to measure the effectiveness of learning programs in relation to knowledge/skill acquisition, behavior change, and business results.
• 3+ years of experience designing and delivering learning programs in a corporate environment.
• Proficient in creating and editing multimedia learning assets using industry-standard tools, including Adobe Creative Suite (After Effects, Animate, Audition, Captivate, Express, Illustrator, Photoshop) and eLearning development platforms such as Articulate 360 and Adobe Captivate.
• Demonstrated ability to plan, execute, and manage learning projects effectively, including timelines, stakeholder communication, and risk mitigation.
• Proven ability to communicate learning approaches, outcomes, and insights clearly and persuasively to stakeholders at all levels.
• Experience managing courses in Cornerstone OnDemand or a similar LMS.
• Highly organized with demonstrated ability to manage multiple projects, prioritize tasks effectively, and meet deadlines in a dynamic environment.
• Strong knowledge of eLearning standards and Adult Learning Theory.
• Demonstrated experience with instructional design models (e.g., ADDIE, SAM) and performance improvement approaches.
• Detail-oriented with strong analytical skills to ensure accuracy, consistency, and effectiveness of all activities.
• Ability to work independently, exercise sound judgment, and contribute to organizational strategy.

Benefits

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance
• many other opportunities