responsible for the development, implementation and management oversight of the company's Medicare Stars Program in the Florida region
Develops programs designed to increase the plan quality
Medical records reviews, EMR remote provider gap closure support will be 30% of role
30% of role is participating in Stars new pilot strategies that will support Humana provider specific measure care gap closure
40% will include provider in person visits
Partners with leaders regarding implementation planning
Reviews and communicates results of programs
Provider non-standard supplemental data trending
Provider level HEDIS in service
Develop and implement measure specific strategies
Provider and Member outreach on focused care gap measures
EMR remote strategy for Humana provider care gap closure on targeted measures
Provider office in person, Zoom virtual or telephonic meetings
Weekly metrics for provider outreach may apply, some Zoom telephonic outreach will entail cold calling to the in-network providers to establish working relationships
Quality/clinical management and population health HEDIS and Stars performance
Operational improvements
Financial performance and incentive programs
Data sharing and connectivity, interoperability opportunities
Documentation and coding
Additional areas related to provider performance, member experience, market growth, provider experience and operational excellence
Requirements
Licensed Registered Nurse (RN) without restriction in Florida
5 or more years of clinical nursing experience
1 or more years of in electronic medical records systems and Medical Records auditing experience, in the past 5 years
1 or more years of provider office and/ or clinic management experience, in the past 5 years
1 or more years' experience visiting providers or members
Comprehensive knowledge of Microsoft Office applications, Word and Excel with advanced knowledge of PowerPoint
Excellent presentation and communication skills, both oral and written
Strong relationship building skills as this is a provider-facing role
Strong attention to detail with a focus on process and quality
Valid driver's license with reliable transportation and the ability to travel up to 40% within the region
Benefits
medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
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