Senior Software Developer focused on optimizing ticketing functionalities for Zendesk’s core product. Collaborating with a team to ensure reliable, scalable, and complex system performance.
About the role
- Senior Software Engineer at HP delivering scalable software and AI solutions. Collaborating with diverse teams and providing technical leadership.
Responsibilities
- Collaborate with internal and external stakeholders to understand business requirements and help drive technical strategy and execution.
- Stay current with the latest AI, software engineering, and networking technologies and industry trends.
- Design and architect scalable, secure, and robust software systems and AI-driven solutions.
- Lead development strategies, testing, and deployment of AI models and production-grade software applications.
- Lead the integration of AI and software systems with external partners’ platforms, networks, and applications.
- Provide technical leadership, mentorship, and guidance to junior engineers and cross-functional teams.
- Develop and maintain strong technical and working relationships with partner organizations.
Requirements
- Bachelor’s or Master’s degree in ML, Data Science, Computer Science, or a related field.
- Proven experience as a senior or experienced software engineer working on complex systems.
- Strong programming skills in Go, Python, Java, or C++.
- Strong OS with Linux & Windows.
- Solid experience with networking concepts and systems, including distributed systems, protocols, and performance optimization.
- Understanding of REST APIs, gRPC API, HTTP, tokens (JWT), and authentication flows.
- Understanding of Database, Cloud Infra, AI and machine learning, including deep learning, reinforcement learning, natural language processing, and computer vision.
- Hands-on expertise with AI frameworks and libraries such as TensorFlow, PyTorch, or scikit-learn.
- Ability to lead end-to-end AI and software projects, from architecture and development to production and public availability.
- Strong communication and collaboration skills, including experience working in Agile environments.
- Experience with graphics technologies (OpenGL, Vulkan, DirectX) is a plus.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave
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