Hybrid CWC PRINT Technical Lead

at HP France

• Job title: CWC PRINT Technical Lead
• Job type: Full Time
• Experience level: Senior
• Salary: $105,050 - $161,800 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Azure, Cloud, Cyber Security, Linux, Unix
• Location requirements: Hybrid, Sant Cugat del Valles, Spain

About the role

• Technical Lead for HP's print solutions, driving customer experience across touchpoints and optimizations. Collaborating with cross-functional teams and managing stakeholder engagement to enhance solutions.

Responsibilities

• Build and maintain a stakeholder matrix to support new solution introductions and sustain existing print solutions ( MyQ , SafeQ Cloud, Printix , Secure Print & Insights, LRS, PaperCut).
• Develop a TC Matrix across all CWC countries to capture insights and unmet customer needs beyond GBU inputs.
• Collaborate with partners and product managers to secure and maintain licenses throughout their lifecycle, avoiding service disruptions.
• Align with HP’s Account-Based Marketing strategy to support accounts based on their sales stage.
• Gain deep knowledge of the HP Solutions Portfolio to guide deployments and optimizations.
• Design and create new experiences tailored to vertical and customer needs.
• Prepare setup documentation and experience guides for smooth implementation.
• Produce tutorials and experience videos to accelerate user adoption and enhance usability.
• Manage CWC experience implementation and maintain a comprehensive catalog of demos.
• Monitor usage metrics and take proactive steps to train staff and improve engagement.
• Apply a consultative selling approach in all design and implementation activities.
• Follow new hardware (HW) introductions and manage end-of-life (EOL) processes.
• Track new software introductions and end-of-life cycles to ensure smooth transitions.
• Plan and execute quarterly update follow-ups to maintain solution relevance and compliance.
• Provide implementation support to local technical teams.
• Develop a strong understanding of the print ecosystem, including Microsoft environments, Mainframe systems (IBM, AS400), and Linux.
• Demonstrate solid technical skills to install and configure all relevant software solutions in cloud and on-premise environment.
• Pursue certifications in Azure, Microsoft Server, and Hyper-V to enhance technical expertise and support capabilities.

Requirements

• Solid knowledge of AS/400 (IBM i) / Mainframe and Unix/Linux environments, with broad infrastructure expertise
• Advanced Azure skills, with a solid understanding of solution integration
• Strong understanding of cybersecurity principles and practices
• Hands-on experience in deploying technical solutions is a strong plus
• Ability to promote best practices, support teams during implementation, and ensure practical, high-quality delivery
• Strong commercial acumen, with the ability to identify opportunities and create customer value
• 3 to 7 years of professional experience, ideally in project management, presales, channel management, program management, marketing, or a related field
• Fluent English (written and spoken) is required due to the global scope of the role and its customer-facing responsibilities.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave