AI Research Engineer developing AI-first products for Homeprotect's insurance services. Building and automating AI solutions for internal productivity and claims handling.
Responsibilities
Develop AI-first products at Homeprotect to provide tangible business value. One example includes Alfred, Homeprotect’s internal AI agent, to boost staff productivity across internal staff use cases (email/comms drafting, letter templates, onboarding materials, summaries, training content, agendas/minutes, process maps, checklists, and brainstorming).
Develop AI agents to automate Homeprotect’s claims handling process throughout logging & validation, assessment, fulfilment and settlement. These will be deployed in the Google Cloud Platform using the agent development kit https://google.github.io/adk-docs/
Build and improve the agent evaluation framework to continuously test and monitor for desired AI behaviour and performance e.g. completeness of response, accuracy of information, satisfactory client outcome.
Work with key business stakeholders, particularly in Claims Operations, to demonstrate AI functionality and business value-add.
Requirements
Proficient in Python, capable of building robust backend services and integrating REST/JSON APIs.
Hands‑on with LLMs and embeddings (OpenAI, Gemini, Llama, Claude), prompt design, function calling, RAG patterns, and vector databases.
GCP experience: Vertex AI, Model Garden, BigQuery, CloudRun Functions.
Document and data handling: text normalisation, chunking strategies, metadata/ACL propagation; storage and caching with Postgres, Redis, and Azure Blobs.
DevOps and quality: Git best practices, CI/CD (Azure DevOps), Docker, observability (logging/metrics/tracing), evaluation frameworks, A/B testing, and cost/latency monitoring.
Benefits
A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance.
Opportunities to focus on your professional growth whether that’s through training or other personal development opportunities - we want you to build your long-term career with us.
Discount of 50% and 15% for friends and family when you choose to take out a home insurance policy with us.
An in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionals.
Home working starter kit and money to spend on additional equipment you may need.
Charitable giving scheme, so you can donate to our partner charity, or one of your choices.
The opportunity to work alongside brilliant people, because this isn’t something that every organisation can offer!
25 days’ holiday (plus bank holidays) and the ability to buy and sell >5 days annually.
Private medical cover for all employees
Life insurance
Annual discretionary bonus scheme
Pension contribution
Free fruit and really good coffee for the days you come into the office.
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