About the role

  • AI Research Engineer developing AI-first products for Homeprotect's insurance services. Building and automating AI solutions for internal productivity and claims handling.

Responsibilities

  • Develop AI-first products at Homeprotect to provide tangible business value. One example includes Alfred, Homeprotect’s internal AI agent, to boost staff productivity across internal staff use cases (email/comms drafting, letter templates, onboarding materials, summaries, training content, agendas/minutes, process maps, checklists, and brainstorming).
  • Develop AI agents to automate Homeprotect’s claims handling process throughout logging & validation, assessment, fulfilment and settlement. These will be deployed in the Google Cloud Platform using the agent development kit https://google.github.io/adk-docs/
  • Build and improve the agent evaluation framework to continuously test and monitor for desired AI behaviour and performance e.g. completeness of response, accuracy of information, satisfactory client outcome.
  • Work with key business stakeholders, particularly in Claims Operations, to demonstrate AI functionality and business value-add.

Requirements

  • Proficient in Python, capable of building robust backend services and integrating REST/JSON APIs.
  • Hands‑on with LLMs and embeddings (OpenAI, Gemini, Llama, Claude), prompt design, function calling, RAG patterns, and vector databases.
  • GCP experience: Vertex AI, Model Garden, BigQuery, CloudRun Functions.
  • Document and data handling: text normalisation, chunking strategies, metadata/ACL propagation; storage and caching with Postgres, Redis, and Azure Blobs.
  • DevOps and quality: Git best practices, CI/CD (Azure DevOps), Docker, observability (logging/metrics/tracing), evaluation frameworks, A/B testing, and cost/latency monitoring.

Benefits

  • A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance.
  • Opportunities to focus on your professional growth whether that’s through training or other personal development opportunities - we want you to build your long-term career with us.
  • Discount of 50% and 15% for friends and family when you choose to take out a home insurance policy with us.
  • An in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionals.
  • Home working starter kit and money to spend on additional equipment you may need.
  • Charitable giving scheme, so you can donate to our partner charity, or one of your choices.
  • The opportunity to work alongside brilliant people, because this isn’t something that every organisation can offer!
  • 25 days’ holiday (plus bank holidays) and the ability to buy and sell >5 days annually.
  • Private medical cover for all employees
  • Life insurance
  • Annual discretionary bonus scheme
  • Pension contribution
  • Free fruit and really good coffee for the days you come into the office.
  • Local and national retail discounts

Job title

AI Research Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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