Senior Information Security Analyst at Hawk protecting critical financial data with technical expertise. Collaborating with teams to meet security standards and support customers in German.
Responsibilities
Act as a key technical and communication bridge between customers, auditors, internal teams, and our security tooling landscape.
Respond to security questionnaires, RFPs, and due-diligence requests in collaboration with Sales and Pre-Sales.
Participate in customer calls to explain Hawk’s security posture and answer technical, compliance, and infrastructure-related questions.
Support the ongoing operation and improvement of Hawk’s ISMS, ensuring alignment with ISO 27001 controls and underlying processes.
Assist in internal audits, evidence gathering, and risk assessments.
Help maintain certification readiness by driving documentation, process adherence, and corrective actions.
Provide operational support for core IT & security tools, including JumpCloud (SSO/IdP), MDM, endpoint policies, and access management workflows.
Support the roadmap toward centralized, secure workstation management — monitoring, controlling, and updating all endpoints across macOS, Windows, and Linux.
Assist in evaluating and managing security-related 3rd party SaaS tools used across the business.
Monitor the security posture of Hawk’s corporate tools, infrastructure, and integrations.
Collaborate with Engineering, IT, and InfoSec to strengthen platform and enterprise security baselines.
Work closely with Information Security, IT, Engineering, Sales, Customer Success, and Procurement teams.
Translate complex technical and security concepts into clear explanations for both technical and non-technical audiences.
Contribute to internal security awareness, documentation, and operational processes.
Requirements
5+ years of hands-on experience in Information Security, IT Security, or System Administration within a B2B tech or SaaS environment.
Strong technical competence across multiple operating systems (macOS, Windows, Linux) including admin-level experience.
Experience with identity and access management tools (e.g., JumpCloud, Okta), MDM solutions, and enterprise security platforms.
Solid understanding of IT security fundamentals, including authentication, endpoint security, encryption, and network basics.
Familiarity with ISO 27001 or ISMS operations; experience supporting audits or certification maintenance.
Basic security certifications (e.g., CompTIA Security+, CEH) are highly desirable.
Fluent German and English — mandatory due to regular customer-facing security discussions.
Ability to articulate complex technical issues clearly to diverse audiences (engineers, customers, auditors, leadership).
Strong documentation skills with attention to accuracy and clarity.
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