Customer Support Engineer providing technical support for mobile device security solutions. Responsible for ensuring customer satisfaction through collaboration with product and engineering teams.
About the role
- Cybersecurity Director leading strategic growth in financial services consulting. Overseeing client engagements and delivering transformative cybersecurity solutions for banks and financial institutions.
Responsibilities
- Serve as a trusted advisor to financial services clients, including banks, investment firms, and insurance providers.
- Lead the development and execution of cybersecurity strategies focused on risk mitigation, regulatory compliance, and digital trust.
- Cultivate long-term client relationships and identify opportunities for growth and innovation in cyber risk, resilience, and digital identity.
- Identify emerging cybersecurity technologies and services relevant to the financial sector (e.g., zero trust, cloud security, threat intelligence).
- Ensure the practice meets success metrics including sales, utilization, margin, and delivery excellence.
- Oversee complex cybersecurity consulting engagements from initiation through delivery, ensuring high-quality outcomes and client satisfaction.
- Guide teams in the design and implementation of solutions in areas such as cyber risk management, incident response, cloud security, and regulatory compliance (e.g., FFIEC, GLBA, NYDFS).
- Ensure alignment with client goals, timelines, and budgets.
- Lead a team of cybersecurity professionals serving financial services clients across commercial and public sectors.
- Foster a culture of collaboration, continuous learning, and technical excellence.
- Support recruitment and onboarding of new talent, including senior consultants and subject matter experts.
- Contribute to the firm’s intellectual capital through white papers, presentations, and participation in industry forums.
- Stay abreast of cybersecurity trends, threat landscapes, and regulatory changes to inform client solutions and firm strategy.
- Represent the firm at industry-specific conferences, panels, and podcasts on cybersecurity topics.
- Drive practice-level financial performance, including revenue growth, profitability, and resource utilization.
- Ensure high-quality and profitable delivery of cybersecurity solutions.
- Collaborate with internal stakeholders to enhance service offerings and operational efficiency.
Requirements
- Bachelor’s degree in Information Security, Computer Science, or a related field.
- 10+ years of experience in cybersecurity consulting or leadership roles within the financial services industry.
- Proven track record of leading large-scale cybersecurity transformation initiatives.
- Deep understanding of financial services operations, regulatory environments, and cyber risk frameworks.
- Strong business acumen and client relationship management skills.
- Exceptional communication, facilitation, and presentation abilities.
- Master’s degree in Cybersecurity, Business, or related field preferred.
- Prior experience leading cybersecurity sales and delivery teams at a top-tier consulting or technology firm.
- Familiarity with co-selling motions and building joint solutions with cloud providers or cybersecurity vendors.
- Technical certifications (e.g., CISSP, CISM, CISA, CCSP, AWS/Azure Security).
- Experience working with federal or state financial regulators.
- Familiarity with cybersecurity analytics platforms and threat intelligence tools.
- Certification in project management (e.g., PMP) or Lean Six Sigma.
- Published thought leadership in cybersecurity journals or industry forums.
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
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