Senior Systems Engineer managing Linux application systems for financial innovation company. Collaborating within a DevOps culture to enhance performance, reliability, and security.
About the role
- Lead Systems Engineer managing stability, security, and resilience of hybrid systems at Gentrack. Requires expertise in Microsoft environments and mentoring a small team.
Responsibilities
- Serve as ICT Site Lead for London and senior technical authority for UK & EMEA
- Own platform stability, resilience, and service continuity
- Act as Tier-3 escalation lead for high-impact incidents
- Provide L2/L3 ownership and regional escalation authority for UK & EMEA
- Strengthen escalation pathways between global L1 and engineering
- Reduce repeat incidents through automation, optimisation, and documentation
- Operate within ITIL/ITSM frameworks using Jira Service Management
- Design, optimize, and maintain Microsoft server environments, ensuring security hardening, lifecycle governance, and performance resilience
- Maintain security, patching, compliance, and lifecycle management
- Oversee enterprise storage, backup, and disaster recovery capabilities
- Lead DR testing and maintain recovery readiness
- Provide technical oversight for LAN, WAN, Wi-Fi, and site systems
- Support AV and collaboration technology
- Mentor and prioritise workload for 1–2 Systems Engineers
- Drive engineering standards and operational excellence
Requirements
- Strong hands-on experience with on-prem Microsoft server environments.
- Expertise in Active Directory, Windows Server, Group Policy, and core Microsoft services.
- Experience managing storage, backup, and disaster recovery platforms.
- Solid knowledge of virtualisation platforms (VMware / hypervisors).
- Working knowledge of enterprise networking (LAN, WAN, Wi-Fi).
- Hands-on experience with Jamf and Microsoft Intune.
- Strong working knowledge of Jira Service Management.
- Good understanding of ITIL / ITSM, particularly escalation and problem management.
Benefits
- Personal growth – in leadership, commercial acumen and technical excellence
- To be part of a global, winning high growth organization – with a career path to match
- A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos
- A competitive reward package that truly awards our top talent
- A chance to make a true impact on society and the planet
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Sektionschef inom Systems Engineering ansvarar för att digitalisera försvarsstyrkorna och leverera systemlösningar inom kust och luftförsvar. Arbeta nära ledningsgrupp och andra chefer för att nå gemensamma mål.
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