Data Engineer involved in major data transformation journey, building data products within Data Mesh concept in Stockholm.
About the role
- Senior Product Manager at GEICO managing the Customer Data Platform, collaborating across teams for data-driven solutions. Evolving customer engagement using innovative data strategies.
Responsibilities
- Collaborate with Product Management, Servicing, Sales, Fraud, Marketing, and UX teams to understand use cases and segmentation needs.
- Work closely with internal stakeholders to understand their data needs and translate those needs into user stories for Data & Analytics, technical, and engineering teams.
- Help develop a comprehensive CDP implementation strategy aligned with overall product and customer success goals.
- Identify new data sources and onboard existing data sources to the CDP.
- Evolve our identity resolution models (deterministic and probabilistic).
- Build and run queries to answer questions and build segment and build solutions for users of CDP to be able to self-serve.
- Be the CDP subject matter expert, gathering information to create accurate, informative, and resonant user stories for both the business and the data team.
- Deeply understand customer needs to define priorities, inspire the broader team, and deliver best-in-class experiences and enabling capabilities.
- Help build the product roadmap, define user stories, and drive trade-off decisions.
- Identify new products and features on behalf of the customer, leading 1-2 scrum teams to align on mission and deliver great results iteratively.
- Leverage qualitative and quantitative data to measure results, inform the roadmap, and achieve benefit, adoption, and financial results.
- Collaborate with Product, Analytics, Engineering, and Business Leaders to drive scalable data solutions.
- Present effectively to high-level stakeholders, set clear priorities and direction, and build bridges across groups.
- Own the product end-to-end by developing business models, defining and analyzing success metrics, and managing strategic projects.
- Champion and educate product managers and lines of businesses on what the GEICO CDP can do for their business.
- Lead the CDP Squad in achieving strategic outcomes with solutions that are Valuable, Viable, Usable, and Feasible.
Requirements
- Bachelor’s degree in Computer Science or equivalent and related experience.
- 7+ years of proven experience as a Product Manager, with 4+ years managing Customer Data Platforms.
- Technologies for CDP PMs to be familiar with include Graph and Cassandra, ADLS especially Iceberg, Snowflake, Kafka, Flink, ElasticSearch and Rosette Name Indexer or equivalent for Identity Resolution, GraphQL.
- Strong strategic thinking, analytical, and problem-solving skills.
- Proven ability to lead cross-functional teams and deliver results in an iterative development environment.
- 4+ years on a CDP, Reverse ETL, Data Warehouse, or Integration-as-a-Service product.
- Alignment-building expertise - you listen, understand, and influence at a near-executive level.
- Fluency with concepts like unique identifier, API, ETL etc.
- Data proficiency - you can source, analyze, and present quantitative and qualitative data.
- Excellent writing skills - you write clearly and concisely, favoring plain language over jargon.
- Initiative - you take ownership of problems when next steps aren't clear.
- Contribute a deep knowledge of customer data integration, identity resolution, and the related competitive landscape.
Benefits
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
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