Onsite Insurance Customer Advisor

Posted 1 hour ago

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About the role

  • Conseiller clients en assurance au sein de Gan Assurances à Valence, traitant des besoins clients et gérant des dossiers. Poste implique de la polyvalence et des actions commerciales.

Responsibilities

  • Greet and assist clients through all communication channels: in-branch, by phone, and by email
  • Assess clients' needs: research and identify their expectations
  • Manage client files independently
  • Develop client portfolios through proactive sales and business development activities
  • Actively participate in branch activities
  • Handle client claims: from notification through to ongoing support and file follow-up

Requirements

  • Minimum two-year postsecondary diploma (Bac +2) or equivalent (e.g., BTS Insurance, NRC, MCO)
  • 3 to 5 years' proven experience in the insurance sector
  • Strong attention to detail, a sense of responsibility, and the ability to work independently
  • Strong interpersonal skills
  • Comfortable using digital tools
  • Good computer skills

Benefits

  • Variable (performance-based) pay
  • Parking space provided

Job title

Insurance Customer Advisor

Job type

Experience level

JuniorMid level

Salary

€27,000 - €30,000 per year

Degree requirement

Associate's Degree

Location requirements

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