Manager of Sales Enablement optimizing sales performance through collaboration and data insights at HD Supply. Enhancing efficiency and productivity in a hybrid role based in the United States.
About the role
- After-Sales-Spezialist für Ersatzteile und Kundenbetreuung im Technologiekonzern Funkwerk in Karlsfeld. Technische Betreuung, Ersatzteilmanagement und Kundenkommunikation sind zentrale Verantwortungen.
Responsibilities
- Technical support and handling of after-sales services
- Identification and selection of suitable spare part components
- Analysis of fault patterns based on customer descriptions
- Coordination of repairs and service calls
- Spare parts management including demand forecasting and order planning
- Preparation of quotes and orders in SAP
- Documentation of complaints in JIRA Service Desk
- Support with inventory counts and quality rounds
- Maintenance of customer contacts
Requirements
- Completed commercial or technical training
- Strong technical understanding, ideally in electronics, IT systems, or mechatronics
- Good knowledge of electronic components such as power supplies, CPU boards, displays
- Experience in spare parts or service handling of technical products is an advantage
- Knowledge of logistics and warehouse processes
- Confident use of MS Office and SAP
- Ability to analyze fault descriptions
- Structured, independent and solution-oriented way of working
- Strong communication skills and negotiation confidence when dealing with customers
- Excellent written and spoken German and English
Benefits
- Interesting working environment in a forward-looking company
- Long-term secure employment
- Varied and challenging tasks
- Structured onboarding
- Opportunities for professional development
- Flat hierarchies and short decision-making paths
- Convenient road access
- Lively company culture
- Joint after-work events
- Special employee discount program
- Attractive compensation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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