Hybrid VP, Professional Services

at Forterro

• Job title: VP, Professional Services
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud
• Location requirements: Hybrid, Remote, France

About the role

• Vice President of Professional Services overseeing 300 employees in MME Business across Europe. Leading delivery excellence, strategic direction, and transformation initiatives.

Responsibilities

• Lead, develop, and inspire a multicultural Professional Services organisation of 300 people.
• Directly manage a leadership team of 5 managers.
• Foster a culture of excellence, accountability, and innovation.
• Drive organisational evolution towards new delivery standards and operating models.
• Own revenue and margin forecasting for the Professional Services organisation.
• Build, manage, and optimise budgets and resource allocation.
• Oversee project execution to ensure high-quality delivery and profitability.
• Improve operational processes to support scalable growth.
• Shape the Professional Services strategy aligned with business goals.
• Lead transformation initiatives including:
• Cloud migration
• Transition toward recurring revenue models
• Development of AI capabilities
• Evolution and standardisation of the delivery model.
• Support business integration and the development of new service offerings.
• Ensure consistently high levels of customer satisfaction across all regions.
• Promote delivery quality, reliability, and long-term customer value.

Requirements

• You are a strategic, analytical, and financially minded leader with strong experience in planning, budgeting, and steering large organisations.
• You have a proven track record of managing and inspiring high‑performing, multicultural teams.
• You know how to guide managers and experts through change, transformation, and evolving delivery standards.
• You bring solid communication skills, sound decision‑making, and a pragmatic problem‑solving mindset that make you a trusted business partner at executive level.
• Your background ideally includes experience in the industrial or software solutions market, giving you a strong understanding of how Professional Services operate in complex environments.
• You have also contributed to integrating or developing new businesses, demonstrating your ability to scale operations and support growth.
• You are comfortable working in hybrid and international settings, collaborating both remotely and on site.
• You are familiar with leading teams across multiple regions.
• You hold at least a Bachelor’s degree in Business Administration, Management, or a related field, with a Master’s degree considered an advantage.
• Fluency in English is essential to operate in our European organisation, and additional languages are a plus.
• Finally, you bring practical experience applying AI in a Professional Services context, enabling you to contribute meaningfully to our transformation initiatives.