Hybrid Salesforce CRM Software Engineer

at Ford Motor Company

• Job title: Salesforce CRM Software Engineer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $96,720 - $162,120 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AEM, AWS, Azure, Cloud, Google Cloud Platform, SDLC
• Location requirements: Hybrid, Dearborn, United States

About the role

• Salesforce CRM Software Engineer enhancing Salesforce platforms for Ford Motor Company. Collaborating with development teams to align with marketing and service sales design principles.

Responsibilities

• Deliver industry leading products and services that maximize value and productivity, aligning with Salesforce Sales, Salesforce Data Cloud & Marketing Cloud design principles.
• Maintain a balance between internal developer/operations desirability, business viability, and technical feasibility while delivering platform enhancements.
• Engage continuously and work closely with other Salesforce development teams, Ford internal teams, security engineers, operations personnel, Product Line/Product Managers, Anchors, and Business Partners.
• Work hands-on with Platform team and stakeholders to deliver software and process improvements that create excellent developer and operational experiences.
• Collaborate with CRM product teams and interfacing IT teams (security, infrastructure, etc.) to define specifications, requirements, and acceptance criteria for platform deliverables and integrations.

Requirements

• Requires a bachelor’s or foreign equivalent degree in computer science, information technology or a technology related field.
• 5+ years of experience in software engineering in general and technical expertise with a focus on Salesforce Marketing Cloud, Salesforce Sales Cloud, Salesforce Data Cloud, Adobe AEM
• Experience with delivery/development and deep understanding of the development lifecycle, with a preference for experience in Salesforce “Core” – Sales and/or Service Cloud, Marketing Cloud, Data Cloud
• 3+ years of working with agile methodologies like Rally or Jira writing features and user stories with clear acceptance criteria.
• Solid understanding of DevOps principles, methodologies, and the software development lifecycle (SDLC).
• 1+ year of experience developing and deploying for cloud platforms like Salesforce and some level of understanding of Google Cloud Platform (GCP), Azure, or AWS, version Control (Github and Git).
• Experience with specific Salesforce development and DevSecOps tools (e.g., Copado, CodeScan, SFDX, source control systems like Github).
• 4+ years working with Agile software methodologies (Scrum, Kanban, Jira).
• Exceptional communication, collaboration, and interpersonal skills, with an ability to influence technical and non-technical stakeholders.
• Strong analytical and problem-solving abilities.
• Implementation of AI features even as POC will be recognized.
• Additional Salesforce Certifications:
• Salesforce Sales Cloud Admin certification
• Salesforce Marketing Cloud Admin certification
• Salesforce Marketing Cloud Email Specialist certification
• Salesforce Marketing Cloud Consultant certification
• Copado Salesforce DevOps certification.

Benefits

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.