Dealer Services Analyst evaluating credit applications for Ford Credit Canada. Building relationships with dealers while managing vehicle financing and credit risk.
Responsibilities
Evaluate a high volume of credit applications daily, assessing creditworthiness and making fast decisions on approvals or denials.
Tackle challenging credit applications, negotiating terms with dealers and using strong judgment for decisive outcomes.
Collaborate closely with Ford/Lincoln dealers over the phone, developing and nurturing business relationships.
Help facilitate vehicle sales for dealers and Ford of Canada by providing financing, all while managing lending risks responsibly.
Analyze and make informed decisions on consumer and commercial credit adhering to purchase policy and lending requirements.
Be a key point of contact for dealership partners, directly negotiating the terms on credit applications.
Requirements
Bachelor’s degree in business related field, Organizational Development, or any other related discipline.
Must be available to work rotational shifts, including evenings (Monday – Friday up to 9:00 pm EST), some holidays, and Saturdays (Saturdays up to 8:00pm EST).
Must be able to work in office 4 days/week.
Bilingual in English and French is preferred.
Proven ability to build strong relationships, negotiate effectively, and adapt communication style to diverse situations.
Analytical and problem-solving skills with a proven ability to independently implement solutions to overcome challenges.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to manage multiple tasks simultaneously while maintaining a high level of organization and efficiency.
Understanding of credit, financial analysis, sales, collections, relationship management is a plus.
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