Hybrid Technical Support Engineer, Odoo, Python

Posted 1 hour ago

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About the role

  • Technical Support Engineer specializing in Odoo and Python applications for AHOY. Providing expert support and enhancing functionality for clients in diverse industries.

Responsibilities

  • Provide expert-level technical support for Odoo applications, troubleshooting issues and resolving them in a timely manner.
  • Assist clients with configuration, customization, and implementation of Odoo modules and features.
  • Diagnose technical issues and provide effective solutions, leveraging your Python programming skills when necessary.
  • Perform root cause analysis for recurring issues and implement preventive measures.
  • Collaborate with development teams to communicate client feedback and suggest enhancements.
  • Document support cases, solutions, and FAQs to build a robust knowledge base.
  • Conduct user training sessions and create instructional content for end users.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • 2+ years of experience in technical support, specifically with Odoo ERP solutions.
  • Proficient in Python programming and familiar with web development technologies (HTML, CSS, JavaScript).
  • Strong problem-solving skills and ability to work under pressure.
  • Excellent communication and interpersonal skills, with a customer-oriented approach.
  • Experience with databases (PostgreSQL or MySQL) is an advantage.
  • Knowledge of Linux servers and web hosting environments is preferable.

Benefits

  • Market Competive Salary
  • Leaves
  • Health Insurance
  • Hybrid Work Model

Job title

Technical Support Engineer, Odoo, Python

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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