Director of Systems Engineering at Fiserv overseeing a team and managing systems infrastructure. Responsible for planning, strategies, and ensuring efficient system design and implementation.
About the role
- Systems Engineer managing Tableau platform in enterprise environments for fintech leader. Ensuring stability, performance, and security of data visualization no matter on-prem or cloud.
Responsibilities
- Administer and support Tableau Server and Tableau Cloud, including installation, configuration, upgrades, patching, and lifecycle management
- Utilize native command-line utilities (TSM, Tabcmd), Advanced Management tools (Resource Monitoring Tool, Content Migration Tool), and API-driven solutions to operate and automate the platform
- Manage platform security and connectivity, including firewalls, DNS, SSL/TLS certificates, and authentication integrations (AD, SAML, Kerberos)
- Monitor server health, performance, and capacity using tools such as Splunk, Dynatrace, Moogsoft, DxNetOps, SiteScope
- Administer users, groups, sites, projects, and permissions, including enforcing and locking project‑level permissions
- Troubleshoot incidents and performance issues involving backgrounder processes, extract refreshes, authentication, and system logs
- Execute backup, restore, and disaster recovery planning, including routine validation and testing of recovery procedures
- Support operations through Windows Server administration, incident response, ticketing systems, documentation, and runbook maintenance.
Requirements
- 5+ years of experience in systems engineering supporting Tableau and Cognos platforms
- 2+ years of experience with system design and implementation within Linux and Windows server environments
- 2+ years of experience with virtualization technologies such as VMware or Hyper-V
- 2+ years of experience with cloud platforms such as AWS, Azure, or GCP
- 2+ years of experience with automation tools (Ansible, Terraform) and scripting languages (Python, Powershell)
- Bachelor’s degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience
Benefits
- Flexible work arrangements
- Professional development opportunities
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