Business Analyst at SGI responsible for eliciting and documenting business requirements. Collaborating in an agile environment with the Core Insurance Delivery team to improve business processes.
About the role
- Business Analyst assessing business needs and collaborating with Fidelity's Digital Solutions teams. Delivering detailed analyses and agile solutions for medium to high complexity requirements.
Responsibilities
- assess business needs
- outline detailed analyses
- compose user stories with explicit descriptions and acceptance criteria
- establish business acceptance testing plans and strategies
- offer solutions for medium to high complexity business needs
- collaborate with a diverse team of team members within Fidelity’s Workplace Consulting Unit’s Digital Solutions Technology teams to reach business goals
Requirements
- 5+ years of experience in business analysis techniques including benchmarking, business rules analysis, risk analysis, user personas, UAT, and product documentation.
- Experience supporting product development teams handling interconnected products.
- Experience contributing to the development of multiple products simultaneously, including managing overlapping priorities, coordinating with multi-functional teams, and ensuring consistent delivery of business requirements across diverse initiatives.
- Strong analytical and problem-solving abilities to capture/document requirements and identify improvement opportunities.
- Agile approach with background in tools like Jira, Confluence, and Miro or comparable experience.
- SQL Proficiency: Proficient in crafting and implementing SQL queries for analyzing data and developing test scenarios.
- API Testing: Familiarity with tools like Postman, Bruno, Insomnia; understanding of how to call APIs, analyze responses, and review Swagger documentation.
- Highly organized and experienced in crafting documentation for SaaS products and web applications.
- Proficient in Confluence for structured documentation.
- Skilled in employing Figma or comparable tools to assess UI/UX creations.
- Proficient with Miro or equivalent experience for UX and project management diagramming.
- Experience with UML and diagramming tools such as Draw.io, or Visio for process flows and architecture diagrams.
- Familiarity with Content Management Systems (CMS).
- Preferred candidate has a Bachelor’s degree or equivalent experience; CBAP certification is a plus.
Benefits
- comprehensive health care coverage and emotional well-being support
- market-leading retirement
- generous paid time off and parental leave
- charitable giving employee match program
- educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
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