About the role

  • Governança Analyst position in a bank focusing on digital solutions for clients. Engaging in IT service methods and ensuring adherence to practices and regulations.

Responsibilities

  • Execute Governance and ITSM activities in accordance with the adopted methodology and industry best practices.
  • Serve as the guardian of IT service best practices, recommending controls, assessing improvements and monitoring (through metrics and indicators) adherence to policies, internal documents, roles and responsibilities.
  • Manage processes and activities related to the design, creation, delivery and support of IT services, maintaining alignment with the strategic objectives of IT Governance.
  • Promote continuous improvement according to best practices, fostering the advancement of IT Governance maturity.
  • Conduct assessments of the Service Value System (SVS), evaluating Guiding Principles, Governance, the Service Value Chain, practices and continual improvement in accordance with the guiding principles of industry frameworks.

Requirements

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Job title

Governance Analyst – Mid-level

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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