Hybrid Manager, Indirect Tax, Technology, Platform Application Support

Posted last month

Apply now

About the role

  • Manager in Tax Indirect Tax Technology at EY ensuring platform stability and managing defect resolution. Collaborating across engineering and operations.

Responsibilities

  • Reproduce and resolve user-level defects in platform applications.
  • Submit targeted hotfix pull requests (PRs) with appropriate test coverage.
  • Coordinate with the Operations Lead Engineer to deploy releases and hotfixes.
  • Debug application issues to identify root causes and prevent recurrence.
  • Act as a technical escalation point during high-pressure incidents.
  • Maintain close alignment with engineering teams to ensure support readiness and release quality.
  • Deliver high-quality work within expected timeframes and on budget.
  • Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes.

Requirements

  • A bachelor's degree in technology, information systems, or computer science, and minimum of 6 years of related work experience; or a graduate degree and approximately 5 years of related work experience.
  • Approved certification.
  • Strong hands-on technical skills equivalent to an Application Engineer.
  • Proven experience in debugging and resolving complex application issues.
  • Familiarity with release management and deployment coordination.
  • Ability to write and validate hotfix PRs with test cases.
  • Strong interest in learning generative AI and using AI technologies is preferred.
  • Excellent prioritization, organizational, and stakeholder management skills.
  • Ability to manage pressure and respond effectively in high-stakes situations.
  • Experience working in hybrid environments and collaborating across distributed teams.
  • Experience managing personnel and participating in hiring processes.

Benefits

  • medical and dental coverage
  • pension and 401(k) plans
  • paid time off options
  • flexible vacation policy
  • designated EY Paid Holidays
  • Winter/Summer breaks
  • Personal/Family Care leaves
  • other leaves of absence for well-being

Job title

Manager, Indirect Tax, Technology, Platform Application Support

Job type

Experience level

Mid levelSenior

Salary

$86,600 - $197,800 per year

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job