Associate Analyst in Indirect Tax Core working on indirect tax frameworks for TMT clients. Involves tax analysis, research, and preparing tax returns with a focus on client insights.
EY
Hybrid Manager, Indirect Tax, Technology, Platform Application Support
Posted 2 months ago
About the role
- Manager in Tax Indirect Tax Technology at EY ensuring platform stability and managing defect resolution. Collaborating across engineering and operations.
Responsibilities
- Reproduce and resolve user-level defects in platform applications.
- Submit targeted hotfix pull requests (PRs) with appropriate test coverage.
- Coordinate with the Operations Lead Engineer to deploy releases and hotfixes.
- Debug application issues to identify root causes and prevent recurrence.
- Act as a technical escalation point during high-pressure incidents.
- Maintain close alignment with engineering teams to ensure support readiness and release quality.
- Deliver high-quality work within expected timeframes and on budget.
- Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes.
Requirements
- A bachelor's degree in technology, information systems, or computer science, and minimum of 6 years of related work experience; or a graduate degree and approximately 5 years of related work experience.
- Approved certification.
- Strong hands-on technical skills equivalent to an Application Engineer.
- Proven experience in debugging and resolving complex application issues.
- Familiarity with release management and deployment coordination.
- Ability to write and validate hotfix PRs with test cases.
- Strong interest in learning generative AI and using AI technologies is preferred.
- Excellent prioritization, organizational, and stakeholder management skills.
- Ability to manage pressure and respond effectively in high-stakes situations.
- Experience working in hybrid environments and collaborating across distributed teams.
- Experience managing personnel and participating in hiring processes.
Benefits
- medical and dental coverage
- pension and 401(k) plans
- paid time off options
- flexible vacation policy
- designated EY Paid Holidays
- Winter/Summer breaks
- Personal/Family Care leaves
- other leaves of absence for well-being
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