Hybrid Communications Manager

at Expereo

• Job title: Communications Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, London, United Kingdom

About the role

• Internal Communications Manager at Expereo developing and executing internal communications strategies. Collaborating with leaders and teams to enhance employee engagement and clarity across the organization.

Responsibilities

• Develop and execute an internal communications strategy that aligns with business objectives and drives engagement across global teams.
• Translate complex business updates into clear, accessible messaging for diverse audiences.
• Serve as the primary writer and editor for internal comms, newsletters, leadership emails, organisational announcements, campaigns, intranet content, scripts, and talking points.
• Manage the rhythm of internal communication, including town halls, all‑hands meetings, and regular leadership updates.
• Maintain and evolve internal communication channels (Teams, intranet, email, internal social platforms), ensuring content is timely, relevant, and engaging.
• Write, edit, and proofread high-quality content that reflects a consistent tone, voice, and narrative.
• Ghost‑write for senior leaders, ensuring clarity, authenticity, and alignment with organisational messaging.
• Create compelling storytelling campaigns that celebrate employees, spotlight successes, and reinforce our culture and values.
• Develop communication toolkits, FAQs, and key messages for organisational initiatives and change programmes.
• Partner with HR, Leadership, and cross-functional teams to communicate initiatives such as culture, wellbeing, ESG, recognition programmes, and learning.
• Plan and manage internal engagement moments (e.g., Earth Day, employee recognition campaigns, cultural events).
• Encourage employee participation in internal social channels and help cultivate a vibrant, inclusive internal community.
• Coach leaders on effective communication styles and approaches.
• Prepare briefing documents, scripts, and narrative frameworks for leaders ahead of announcements and events.
• Support leaders with content that enhances visibility, transparency, and trust.
• Track the performance and effectiveness of internal communications, using data and insights to improve future outputs.
• Ensure messaging is aligned globally and adapted appropriately for regional needs.

Requirements

• Exceptional writing and editing skills, with the ability to distil complex information into simple, human, engaging language.
• Proven experience in internal communications, corporate communications, editorial roles, or similar.
• Strong judgment and the ability to influence and advise leaders on communication best practices.
• Experience managing internal communications channels and digital platforms.
• Ability to build trusting relationships across teams and work collaboratively with HR, Marketing, and business leaders.
• Skilled at managing multiple projects and deadlines in a fast-paced environment.
• Experience in a global or matrixed organisation.
• Background in journalism, content strategy, or brand storytelling.
• Experience supporting change communications or transformation initiatives.

Benefits

• Pension Plan
• Hybrid working
• Bonus scheme
• 25 days Holiday
• Private Medical