Conducting premium audits for various coverage lines including Workers Compensation and General Liability. Ensuring compliance and maintaining regulatory standards as part of the audit process.
About the role
- Doc Auditor responsible for processing and reviewing closing-related documentation at ServiceLink. Supports Doc Auditors and ensures compliance with company and client requirements.
Responsibilities
- Review work-in-progress reports to ensure completion of assigned work.
- Assist and support the functions of other Doc Auditors as needed.
- Communication with outside agencies, clients and borrowers.
- Research and resolve discrepancies.
- Print reports from established databases.
- Maintain accurate records and logs.
- Review all documentation for 100% accuracy.
- Knowledge of client, vendor and borrower requirements.
- Perform duties and responsibilities in a timely manner.
- Maintain open communication with other team members and team leader.
- Address inquiries from clients, borrowers, agents, and internal staff professionally and in a timely manner.
- Proficient in ServiceLink operating systems and internal search engines.
- Adhere to company policies and procedures.
- Meet minimum production goals and quality requirements as set by management.
- Perform all other duties as assigned.
Requirements
- High School diploma or equivalent preferred.
- Typing/Data Entry skills, 45wpm with a 95% accuracy rate.
- Possess good communication and customer service skills.
- Knowledge of Windows software applications.
- Knowledge of real estate terminology.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) plans
- Employee Stock Purchase Plan
- Paid vacation
- Paid sick time
Job title
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