Hybrid Junior Infrastructure Analyst

Posted 1 hour ago

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About the role

  • Infrastructure Analyst monitoring systems and applications for financial technology company in Brazil. Collaborating with teams to ensure system reliability and performance.

Responsibilities

  • Monitor infrastructure and applications, reviewing alerts and system health indicators.
  • Assist in investigating outages or service degradations, performing initial analysis and recording information for the technical team.
  • Support operation of AWS cloud environments under the guidance of more experienced analysts.
  • Assist in querying logs and system metrics to identify possible causes of failures.
  • Help create or maintain monitoring dashboards and alerts.
  • Execute documented operational procedures and contribute to improving those processes.
  • Collaborate with infrastructure and development teams to follow deployments and environment changes.
  • Log incidents, investigations and resolutions, contributing to the team's knowledge base.
  • Track actions defined in incident RCAs (Root Cause Analysis), assisting in controlling and verifying execution of agreed activities with responsible teams.
  • Develop awareness of the impact that failures or performance degradations have on customers, understanding the importance of quickly identifying and resolving issues in critical services.

Requirements

  • Knowledge of Linux
  • Computer networking
  • DNS
  • HTTP/HTTPS
  • Basic understanding of routers and firewalls
  • Cloud (preferred)
  • Monitoring (hands-on experience or study)
  • Prior experience with monitoring tools (Zabbix, Grafana, Prometheus or CloudWatch)
  • Docker or container technologies
  • Git
  • Basic scripting (Bash or Python)

Benefits

  • Meal voucher or food allowance
  • Flexible Benefit (Flash)
  • Medical insurance
  • Partners for psychological, legal, financial and nutritional support (CLUDE, C4LIFE and ASQ)
  • Psicologia Viva (psychological care platform)
  • Dental care
  • Childcare assistance
  • Support for children with special needs
  • Fertility treatment assistance
  • Extended maternity and paternity leave
  • Commuter voucher or Home Office allowance (for telework contracts)
  • Gympass (Wellhub) and TotalPass
  • Flexible working hours
  • Life insurance
  • Partnership club (employee discounts)
  • Partnership with Sesc
  • Just dress — no dress code
  • Day off on your birthday
  • Scholarship (education incentive program)
  • PPR (profit sharing) or bonus — based on achievement of targets and results.

Job title

Junior Infrastructure Analyst

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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