Sales B2C support role for energy and internet products with responsibilities in customer acquisition and marketing activities. Involves collaboration with various sales channels and project participation.
EA
Hybrid Technical Sales Support – EMEA Key Accounts
Posted 3 weeks ago
About the role
- Technical Sales Support specialist managing B2B client accounts in electronic security. Providing technical expertise and fostering long-term relationships within the EMEA region.
Responsibilities
- Serve as the primary technical point of contact for designated client accounts in the EMEA region.
- Provide advice on the selection, installation, and configuration of electronic security products (cameras, alarms, access control systems, etc.).
- Assist customers in troubleshooting technical issues and supplying timely solutions.
- Ensure customer satisfaction through effective communication and support.
- Collaborate with sales, technical support, and product teams to address customer needs.
- Conduct project analysis together with the customer.
- Assist in preparing quotes, proposals, and technical documentation.
- Maintain detailed records of customer interactions, technical issues, and resolutions.
- Stay updated on new products, industry trends, and security standards.
Requirements
- Proven experience in an international B2B sales support role
- Excellent communication, negotiation, and relationship-building skills.
- Previous experience in electronic security systems, technical support, or account management in a B2B environment.
- Strong technical knowledge of security hardware and systems.
- Customer-centric approach with strong problem-solving skills.
Benefits
- Competitive salary and commission structure
- Opportunity to work with leading security solutions & Companies
- Dynamic and international work environment
- Development opportunities within a growing organization
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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