Delta V Product Engineer offering high tier Product Consultation and Solutions for Emerson's Customer Support. Handling technical challenges and working closely with customers and internal teams.
Responsibilities
Work directly with customers, Emerson local offices, Global Service Center (GSC) front line support engineers, and software developers on technical solutions to DeltaV applications
Provide feedback to Technology regarding our end user requirements of DeltaV software based on the investigation of field issues
Generate close, consultative long term relationships with key Emerson customers in order to assist with their DeltaV support needs
Travel (estimate 0-3 trips/year, typically a week or less per trip) to customer sites or other Emerson locations primarily in North America
Grow awareness and skills related to the full breadth of Emerson products that interact with the DeltaV software
Requirements
BS in Engineering or relevant degree
Must have 5+ years of relevant experience
Creative problem solver
Experience in Control Systems or technical software support
Excellent written and verbal communication skills
Legal authorization to work in the United States without sponsorship
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